Senior Product Manager

Embedding VC

. Own the end-to-end customer experience across LiveX AI's hardware and software as one product .

Posted 10/23/2026full-timePalo Alto • California • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates end-to-end product ownership with a focus on quality and user experience in hardware-plus-software environments. Proficient in writing specifications, acceptance criteria, and readiness checklists while collaborating with cross-functional teams to drive product improvements and launches.

Highest-signal resume keywords

Product Management ExperienceAI Product ExperienceEnd-to-End Product OwnershipField OrientationLaunch Readiness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Writing SpecsAcceptance CriteriaQuality MeasurementProduct JudgmentField Acceptance TestingBuild ValidationPrototypingData AnalysisUser Experience DesignConversational AI

Soft Skills

Proactive ApproachOwnershipCollaborationProblem-SolvingCommunication

Tools & Technologies

AI ToolsMetrics DashboardsConversation LogsProduct ReviewsChecklists

Industry Keywords

Hardware-Plus-Software ProductsConsumer ElectronicsRoboticsIn-Venue TechnologyRetailHospitalityHealthcareDigital HumanVoice AssistantStartup Experience

About the role

Key responsibilities & impact

Own the end-to-end customer experience across LiveX AI's hardware and software as one product
Set measurable experience quality standards for approach, greeting, conversation, product display, handoff, and error recovery
Identify product gaps through live-deployment visits, walk-up tests, conversation-log reviews, customer feedback, and build audits
Maintain a ranked list of broken, rough, or missing product elements
Prioritize fixes by building a sequenced roadmap and balancing fixes, polish, and new features using field evidence
Drive design and engineering delivery by writing specs and acceptance criteria, running product reviews, removing blockers, and maintaining a high quality bar
Drive launch readiness for releases and customer go-lives through checklists, go/no-go decisions, acceptance, day-one monitoring, and post-launch fixes
Sign off before releases reach customer floors
Partner with sales, deployment, and customer success to convert field issues into product fixes and customer updates
Represent the user across all five layers of the stack
Work directly with the CEO and founders leading AI and engineering

Requirements

What you’ll need

4–8 years of product management experience, including several years on hardware-plus-software products (devices, kiosks, robotics, consumer electronics, in-venue technology)
Early-stage startup experience (seed to Series B, under ~50 people), owning a product end to end without a product team behind you
Track record of taking products from working to polished, where quality rather than scope was the deliverable
Product judgment for walk-up physical experiences using touch, voice, and large screens in public spaces
Experience with AI or conversational products and a clear method for measuring quality in probabilistic systems
Ability to write clear specs, acceptance criteria, and readiness checklists; work from logs, metrics, and dashboards
Field orientation, including personally running site acceptance in stores, lobbies, or stadiums
Credibility with engineers and designers; technical enough to debate tradeoffs and design-literate enough to judge finished work
Required hands-on use of AI tools in own work for analysis, prototyping, and writing
Proactive approach: spots gaps before others report them, proposes fixes, and drives them forward unasked
Ownership and a clear point of view on what the product should be
Able to work on-site in Palo Alto; lives in or will relocate to the San Francisco Bay Area
Strongly preferred: launch or quality ownership for a hardware-plus-software product deployed at scale in retail, hospitality, healthcare, or venues
Digital human, avatar, voice assistant, or conversational AI product experience
Hardware program experience including build validation, manufacturing partners, installation, and field service
End-to-end product ownership in a startup or small team