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Claims Training Intern
EMC Insurance Companies. Assist with development and maintenance of Claims training materials, job aids, and learner resources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in developing and maintaining training materials and resources, with a strong focus on accuracy and usability. Capable of collaborating effectively in a virtual environment while possessing strong communication and organizational skills.
Highest-signal resume keywords
Training Material DevelopmentMicrosoft Office ProficiencySharePoint FamiliarityAttention to DetailCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Material DevelopmentMicrolearning DevelopmentContent ReviewInstructional DesignJob Aid Creation
Soft Skills
Strong Communication SkillsOrganizational SkillsAttention to DetailCollaborationIndependent Work
Tools & Technologies
Microsoft OfficeSharePointMicrosoft 365Learning Management Systems
Industry Keywords
Claims TrainingEmployee DevelopmentInsuranceRisk ManagementLearning & Development
About the role
Key responsibilities & impact- Assist with development and maintenance of Claims training materials, job aids, and learner resources
- Help review and update existing training content for accuracy and consistency
- Develop microlearning or Claims IQ-style learning resources
- Review, audit, and update the Claims Training SharePoint site
- Ensure resources, links, and training materials remain accurate, current, and aligned with business processes
- Identify outdated information and recommend improvements to site organization and usability
- Participate in project meetings with Claims leaders, subject matter experts, and training team members
Requirements
What you’ll need- College freshman or above
- Minimum 3.0 GPA
- Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, or Human Resources
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel
- Familiarity with SharePoint, Microsoft 365, or learning management systems
- Interest in insurance, training, instructional design, or employee development
- Ability to work independently and collaboratively in a virtual environment
Benefits
Comp & perks- Work from home anywhere in the United States
- Virtual work environment
- Tobacco-free workplace and company vehicles