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Regional Sales Coordinator
EMC Insurance Companies. Provides operational and sales administrative support to the region, primarily supporting the regional sales and leadership team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales support and operational coordination, with strong capabilities in CRM management, event planning, and data analysis. Proficient in maintaining data integrity and providing administrative support to enhance regional sales performance.
Highest-signal resume keywords
Sales Support ExperienceCRM ManagementEvent PlanningData AnalysisOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PrinciplesData InterpretationFinancial Record ManagementAgency Lifecycle ManagementMarket Information Requests
Soft Skills
Strong Service OrientationExcellent Communication SkillsCritical Thinking SkillsOrganizational SkillsTime Management Skills
Tools & Technologies
Power BICRMDistribution Management System
Certifications & Qualifications
Associate Degree in Insurance or Business Administration
Industry Keywords
Agency CompensationContract ManagementSales Administrative SupportEvent LogisticsRegional Sales Coordination
About the role
Key responsibilities & impact- Provides operational and sales administrative support to the region, primarily supporting the regional sales and leadership team
- Serves as regional point of contact for agents regarding contracts, code changes, appointments, and terminations
- Coordinates agency lifecycle management requests and submits complete requests to the contracting team
- Maintains CRM contact management, data integrity, adoption, and delivers reporting and production/experience reports
- Communicates underwriter and territory assignment changes and updates relevant systems
- Plans and coordinates regional sales meetings, producer conferences, and agent events, including onsite support as needed
- Manages marketing materials and tradeshow supplies
- Onboards new agencies, tracks agency plan progress, responds to agent inquiries, and assists with Agent Access Portal training
- Maintains agent mailing lists and agency contact information
- Coordinates Agency Reviews, including preparation, scheduling, note-taking, follow-up, and outcome monitoring
- Tracks and processes sales expenses, memberships, sponsorship requests, event tickets, invoices, and financial records
- Coordinates third-quarter contingent compensation elections and enters approved elections into the Distribution Management System
- Performs Market Information requests in the Distribution Management System
- Maintains regional website landing pages and relevant documents
- Coordinates agency compensation requests for regional leadership and submits supporting information to the Agency Compensation team
Requirements
What you’ll need- Associate degree, preferably in insurance or business administration, or equivalent relevant experience
- Three years of sales support experience or related experience
- Basic understanding of sales principles and processes
- Strong service orientation, including the ability to build rapport with customers and team members
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to learn and use Power BI, CRM or other technology tools
- Critical thinking skills, including interpreting data, records, and reports
- Event planning, logistics, and facilities management
- Ability to maintain confidences and handle sensitive information
- Occasional travel; valid driver’s license and acceptable MVR required if driving
- Reside within assigned region
Benefits
Comp & perks- Comprehensive rewards package; benefits information provided at www.emcins.com/careers
- Tobacco-free workplaces and company vehicles