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Senior Investigator
EMC Insurance Companies. Investigate and evaluate moderate- to high-complexity SIU referrals, including organized ring activity .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigative processes, including evidence collection and analysis, while effectively communicating findings and recommendations. Proficient in claims adjusting and fraud detection within the property and casualty insurance sector.
Highest-signal resume keywords
Fraud Claim Law Specialist (FCLS) DesignationClaims Adjusting ExperienceInvestigative Processes KnowledgeProperty and Casualty Insurance KnowledgeMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative ProcessesEvidence CollectionClaims AdjustingStatement-Taking TechniquesCivil Investigative ProceduresCriminal Investigative ProceduresNegotiation SkillsConflict ResolutionData AnalysisReport Preparation
Soft Skills
Verbal CommunicationWritten CommunicationDecision-MakingFacilitationTeam Collaboration
Certifications & Qualifications
Fraud Claim Law Specialist (FCLS)INSAIC
Industry Keywords
Property and Casualty InsuranceFraud AwarenessSIU InvestigationsNational Insurance Crime BureauProfessional Associations
About the role
Key responsibilities & impact- Investigate and evaluate moderate- to high-complexity SIU referrals, including organized ring activity
- Review claim, underwriting, premium audit, billing, invoice, receipt, and other pertinent records
- Contact departments, insureds, claimants, witnesses, vendors, carriers, attorneys, law enforcement, and other parties to obtain information
- Research public records, claims history, social media, and other background information
- Take statements and conduct field investigations
- Document investigative handling, activity, evidence, and findings
- Attend examinations under oath and depositions
- Track investigation trends and organized ring patterns
- Provide status updates to internal teams, agents, defense counsel, and law enforcement
- Identify, investigate, and pursue recovery or restitution opportunities
- Analyze investigative data and evidence and recommend claim or policy handling, including payment, compromise, denial, or rescission
- Prepare special reports, evidence packets, anti-fraud reports, and litigation or prosecution documentation
- Communicate investigative activities and evidence supporting or exonerating potential fraud
- Develop and deliver internal and external anti-fraud training and educational materials
- Collaborate on SIU marketing strategies and implement assigned strategies
- Help establish SIU investigation policies, standards, practices, techniques, and procedures
- Maintain active involvement in relevant professional associations
Requirements
What you’ll need- Bachelor’s degree in business, insurance, criminal justice or related field or equivalent relevant experience
- Five years of claims adjusting, investigation or insurance experience or related experience
- Prior property and casualty experience preferred
- Fraud Claim Law Specialist (FCLS) designation within the first year of hire
- Insurance designations, such as INS or AIC, preferred
- Strong knowledge of investigative processes, physical evidence collection, civil and criminal investigative procedures, legal systems, statement-taking techniques, and public/private records
- Knowledge of the property and casualty insurance industry and fraud awareness preferred
- Strong investigative, decision-making, conflict resolution, negotiation, facilitation, verbal and written communication skills
- Ability to work independently and as part of a team
- Knowledge of computers and Microsoft Office Suite
- Attendance of the National Insurance Crime Bureau SIU Academy within the first two years of hire
- Occasional travel
- Valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Benefits
Comp & perks- Comprehensive rewards package; benefits details provided via www.emcins.com/careers
- Remote work from home anywhere in the United States
- Professional designation opportunity: Fraud Claim Law Specialist (FCLS) within the first year of hire
- Attendance of the National Insurance Crime Bureau SIU Academy within the first two years of hire