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Specialty Casualty Claims Specialist
EMC Insurance Companies. Manage highly complex litigated casualty claims from investigation through resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex litigated casualty claims, including analysis of coverage, liability, and damages, while ensuring regulatory compliance and effective negotiation strategies. Possesses strong investigative, problem-solving, and communication skills to deliver exceptional claim outcomes.
Highest-signal resume keywords
Casualty Claims Adjusting ExperienceLitigation Strategy DevelopmentRegulatory ComplianceAdvanced Knowledge of Insurance ContractsExceptional Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisSettlement NegotiationTrial OversightClaims ReportingSubrogation ManagementMedical TerminologyInsurance Contracts KnowledgeCost RecoveryInvestigation TechniquesClaims Systems Proficiency
Soft Skills
Empathetic Interpersonal SkillsThorough Communication SkillsCustomer Service SkillsOrganizational SkillsProblem-Solving Abilities
Certifications & Qualifications
Relevant Insurance DesignationsState Licenses
Industry Keywords
Public Entity ClaimsEPLIE&OLaw Enforcement ClaimsBest Claims PracticesProfessional ConductCode of Ethics
About the role
Key responsibilities & impact- Manage highly complex litigated casualty claims from investigation through resolution
- Analyze coverage, liability, damages, contracts, statutes, and policy language to determine claim exposure
- Develop litigation strategies with defense counsel, including lawsuit analysis, action plans, and settlement recommendations
- Negotiate settlements with claimants, plaintiff attorneys, insureds, and other stakeholders
- Attend and oversee trials, depositions, mediations, arbitrations, and other litigation proceedings
- Set, monitor, and adjust reserves; prepare large loss reports and present complex cases in claims roundtables
- Draft reservation of rights, coverage position, and denial letters while ensuring regulatory compliance
- Direct investigations by gathering statements, reviewing reports, preserving evidence, and coordinating with attorneys, experts, and vendors
- Identify recovery opportunities, manage liens including Medicare, and pursue subrogation and other cost-recovery efforts
- Review legal budgets, invoices, estimates, and vendor expenses for accuracy and cost-effective claim resolution
- Serve as a technical expert and mentor to claims professionals
- Partner with Underwriting, Risk Improvement, Legal, SIU, Medical Review, and other internal teams to evaluate risk exposures and deliver exceptional claim outcomes
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant experience
- Eight years of casualty claims adjusting experience or related experience
- At least four years of experience within the assigned specialty line of business
- Experience with Public Entity, EPLI, E&O, and/or Law Enforcement claims highly preferred
- Relevant insurance designations preferred
- Excellent knowledge of best claims practices for serious and complex liability claims
- Advanced knowledge of insurance contracts, medical terminology, and substantive and procedural laws
- Excellent knowledge of computers and claims systems
- Ability to obtain all applicable state licenses
- Ability to adhere to high standards of professional conduct and code of ethics
- Exceptional organizational and empathetic interpersonal skills
- Thorough written and verbal communication skills
- Advanced customer service skills
- Ability to maintain confidentiality
- Thorough investigative and problem-solving abilities
- Occasional travel required
- Valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Benefits
Comp & perks- Comprehensive rewards package; benefits details provided at www.emcins.com/careers
- Work from home anywhere in the US
- Tobacco-free workplaces and company vehicles