Field Service Coordinator

EMCOR Group, Inc.

. Serve as a process and HVAC subject matter expert in the assigned region .

Posted 10/21/2026full-timeRemote • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive mechanical HVAC expertise, including installation, maintenance, and repair of HVAC systems, while ensuring compliance with safety regulations and providing effective technical training. Capable of managing projects, coordinating teams, and delivering exceptional customer service in high-pressure situations.

Highest-signal resume keywords

Mechanical HVAC Experience608 EPA CertificationA2L Refrigerant CertificationHVAC LicenseProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System InstallationPreventive MaintenanceTroubleshootingRepairing Mechanical FailuresElectrical Systems KnowledgePlumbing SkillsCarpentry SkillsTechnical TrainingProject EstimationCompliance Monitoring

Soft Skills

Customer ServiceTeam CoordinationCommunication SkillsProblem-SolvingStress Management

Tools & Technologies

Handheld DevicesBusiness Systems

Certifications & Qualifications

608 EPA CertificationA2L Refrigerant CertificationHVAC License

Industry Keywords

Safety ProceduresOSHA StandardsBuilding CodesRegulatory ComplianceEmergency Maintenance

About the role

Key responsibilities & impact

Serve as a process and HVAC subject matter expert in the assigned region
Provide customer service and tactical direction
Establish priorities, assign tasks, and coordinate projects
Support the Regional Manager and field teams
Ensure teams perform work safely, provide quality workmanship, maintain technical training, and comply with reporting processes
Spend approximately 65% of time on billable work orders
Complete preventive maintenance on standard package and split-unit HVAC systems
Safely use refrigerants in compliance with EPA requirements
Diagnose and repair mechanical, electrical, and system failures in boilers, package units, and split-unit HVAC systems
Participate in the mandatory HVAC on-call rotation
Ensure technicians follow Regional Manager guidance
Plan customer initiatives, projects, and preventive-maintenance work orders with the Regional Manager
Prepare accurate project estimates detailing labor and material costs
Assist with project planning and execution and coordinate with the PMO, account team, and Regional Manager
Oversee emergency work-order completion and recommend technician assignments
Follow up on work orders awaiting materials or aging without recent activity
Ensure account success, appropriate team attention, and adherence to procedures
Provide technical training and conduct technician visits
Monitor compliance with safety procedures, the Safety Pledge, and Mandatory Safety Rules
Provide technician skill assessments and feedback to the Regional Manager
Coach team members on safety procedures and support required safety training
Participate in or lead weekly safety calls as required

Requirements

What you’ll need

Minimum 8 years mechanical HVAC experience, including electrical, plumbing, and carpentry, or equivalent combination of training, education, and experience
HS diploma or degree/certification, or equivalent professional experience in trades preferred
Must possess applicable certifications and licenses
Valid driver’s license in good standing
608 EPA Certification
A2L Refrigerant Certification and training course preferred
HVAC License in assigned region preferred
Experience installing, maintaining, troubleshooting, and repairing building HVAC systems
Ability to perform day-to-day repairs, emergency maintenance, and preventive maintenance
Ability to use handheld devices and business systems
Knowledge of applicable codes, regulations, governmental agency requirements, and company directives
Knowledge of OSHA standards and company safety policies
Ability to read and comprehend instructions, including safety policies and procedure manuals
Ability to write routine reports and correspondence and present information in individual and small-group situations
Ability to participate in mandatory HVAC on-call rotation
Ability to meet physical demands, including lifting up to 75 pounds, climbing, balancing, kneeling, crouching, crawling, and working around mechanical, electrical, chemical, weather, and height-related hazards
Ability to drive a company vehicle daily
Ability to remain calm in stressful customer-facing situations

Benefits

Comp & perks

Competitive salary and benefits package
Company vehicle
Daily company vehicle use
Required safety equipment provided/used, including steel toe shoes, hearing/noise protection, hardhat, eye protection, and hand protection