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HVAC Field Service Coordinator
EMCOR Group, Inc.. Serve as a process and HVAC subject matter expert in the assigned region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive mechanical HVAC expertise, including installation, maintenance, troubleshooting, and repair of HVAC systems. Possesses strong leadership skills to coordinate projects, provide technical training, and ensure compliance with safety regulations.
Highest-signal resume keywords
Mechanical HVAC Experience608 EPA CertificationA2L Refrigerant CertificationHVAC LicenseProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC System InstallationHVAC System MaintenanceTroubleshooting HVAC SystemsPreventive MaintenanceElectrical RepairPlumbing RepairCarpentry SkillsTechnical TrainingSafety ComplianceProject Estimation
Soft Skills
Customer ServiceTeam LeadershipCommunication SkillsCoaching and TrainingStress Management
Tools & Technologies
Handheld DevicesBusiness Systems
Certifications & Qualifications
608 EPA CertificationA2L Refrigerant CertificationHVAC License
Industry Keywords
OSHA StandardsSafety ProceduresBuilding OperationsWork SafetyPreventive Maintenance Work Orders
About the role
Key responsibilities & impact- Serve as a process and HVAC subject matter expert in the assigned region
- Provide customer service and tactical direction
- Establish priorities, assign tasks, coordinate projects, and support the Regional Manager and Teams
- Ensure Teams perform work safely, provide quality workmanship, maintain technical training, and comply with reporting processes
- Spend approximately 65% of time on billable work orders
- Complete preventive maintenance checks and services on standard package and split-unit HVAC systems
- Safely use refrigerants in compliance with EPA requirements
- Diagnose and repair mechanical, electrical, and system failures in boiler, package, and split-unit HVAC systems
- Complete preventive maintenance and repairs according to work order requirements
- Participate in the mandatory HVAC on-call rotation as needed
- Ensure Technicians follow Regional Manager guidance and direction
- Coordinate customer initiatives, projects, and preventive maintenance work orders
- Develop, prepare, and provide detailed project estimates
- Assist with project planning and execution in coordination with PMO, account team, and Regional Manager
- Oversee emergency work orders and recommend technician assignments
- Coordinate with the Project Analyst on work orders awaiting materials or aging without activity
- Ensure account success, Team attention, and adherence to established procedures
- Provide technical training to assigned Technicians
- Conduct technician visits and ensure compliance with safety procedures, Safety Pledge, and Mandatory Safety Rules
- Provide feedback on technician skills and abilities through EMCOR’s performance evaluation system
- Coach and train Team members in safety procedures
- Communicate safety observations, trends, and issues to the Regional Manager
- Support required safety training compliance
- Participate in and lead weekly safety calls as required
- Report to the Regional Manager and perform other assigned duties
Requirements
What you’ll need- HS diploma or Degree/Certification, or equivalent professional experience in Trades (HVAC, Electrical, Plumbing, etc) preferred
- Minimum 8 years mechanical HVAC experience, including electrical, plumbing, carpentry required; or equivalent combination of training, education, and experience
- Must possess applicable certifications, licenses, and valid driver’s license in good standing
- 608 EPA Certification
- A2L Refrigerant Certification and training course preferred
- HVAC License in assigned region preferred
- Experience in the installation, maintenance, troubleshooting and repair of building HVAC systems
- Ability to use and operate handheld device and business systems
- Comply with applicable codes, regulations, governmental agency and Company directives related to building operations and work safety
- Maintain knowledge of and comply with OSHA standards and Company Safety policies
- Ability to read and comprehend instructions, safety policies, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to present information in individual and small group situations
- Ability to stand, walk, use hands, reach, stoop, kneel, crouch, crawl, climb, balance, and lift/move up to 75 pounds
- Ability to drive a company vehicle daily
- Ability to use required safety equipment and comply with lock-out/tag-out and HAZCOM guidelines
- Ability to handle stressful situations and remain calm in the face of the customer
Benefits
Comp & perks- Medical, dental, and vision coverage
- Health savings and flexible spending accounts
- Life insurance
- Disability coverage
- 401(k) Savings Plan
- College Coach
- Employee assistance program
- Competitive salary and benefits package