Employee Relations Advisor

EMED Group

. Handle employee relations cases including disciplinary actions, grievances, absence management, probation, AWOL, flexible working and TUPE .

Posted 10/9/2026full-timeShrewsbury • United KingdomMid-LevelSenior💰 £30,000 - £33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, providing compliant and solution-focused HR advisory support while ensuring adherence to current legislation and internal policies. Proficient in managing high-volume casework and effectively upskilling managers in handling employee relations matters.

Highest-signal resume keywords

Employee Relations ManagementHR Advisory SupportCurrent Employment LegislationCIPD Level 3 CertificationHRIS or CRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsHR AdviceCase ManagementPolicy ApplicationRecord KeepingKPI TrackingProblem SolvingAttention to DetailCommunication SkillsMicrosoft Office Proficiency

Soft Skills

Verbal CommunicationWritten CommunicationProactive ApproachCustomer FocusTime Management

Tools & Technologies

HR SystemsHRISCRM Platforms

Certifications & Qualifications

CIPD Level 3

Industry Keywords

HealthcareRegulated EnvironmentsTrade UnionsTUPEFlexible Working

About the role

Key responsibilities & impact

Handle employee relations cases including disciplinary actions, grievances, absence management, probation, AWOL, flexible working and TUPE
Advise line managers on informal and formal employee relations issues
Ensure consistent and fair application of policies
Ensure advice aligns with current legislation and internal policies
Maintain accurate records of ER cases and resolutions using internal systems
Upskill managers on handling ER matters effectively and legally
Liaise with trade unions or employee representatives when necessary
Track ER KPIs and contribute to service improvement strategies
Provide responsive, compliant and solution-focused ER advisory support to operational management teams across the UK
Act as the first point of contact for generalist HR issues

Requirements

What you’ll need

Able to provide remote ER support for a multi-site operation
Experience providing HR advice in line with relevant policies and legislation
Ability to plan, prioritise and manage high-volume casework and queries
Excellent verbal and written communication skills
Ability to write clear, understandable and concise correspondence
Excellent attention to detail and telephone manner
Ability to meet deadlines under pressure
Understanding of customer requirements and ability to recommend solutions commercially
Proactive and practical problem-solving approach
Good working knowledge of current employment legislation and its workplace application
Proficient user of Microsoft Office programmes
Experience with HR systems, HRIS or CRM platforms desirable
Background in healthcare or similar regulated environments desirable
Currently studying or have completed CIPD Level 3 as a minimum
Minimum of 3 years' HR experience with practical and commercial HR advice capability

Benefits

Comp & perks

33 days holiday
Life Assurance providing financial protection up to £5,000
24/7 online/telephone GP consultation and access to prescriptions
Second-opinion medical support
Cash-plan benefits including dental, optical and chiropody
Mental health consultations
Physiotherapy consultations
Legal advice on domestic issues
Financial guidance on retirement planning, tax savings and state benefits
Long Service Recognition Scheme with increased annual leave
Values-based Internal Recognition Scheme with financial reward
Refer a Friend recruitment incentive scheme with financial rewards
EMED Foundation support
Pension Scheme
Blue Light Card
Employee Assistance Programme (EAP)
Flu vaccination through an internal campaign