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Fleet Administrator
EMED Group. Support the Fleet team in delivering administrative services to the Fleet Manager and supervisory team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities within a Fleet environment, including data management, customer service, and compliance with confidentiality standards. Proficient in using Fleet Management Systems and maintaining accurate administrative records while fostering positive relationships with stakeholders.
Highest-signal resume keywords
Fleet Management SystemsAdministration ExperienceExcellent IT SkillsCustomer Service ExperienceAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data InputReport GenerationDocument ProcessingVehicle Service DocumentationPCN ProcessingDatabase ManagementVehicle Road Tax ManagementConfidential Information HandlingAdministrative Systems MaintenanceWorkplace Health and Safety Knowledge
Soft Skills
Excellent Communication SkillsTeamworkProactive AttitudePeople Management SkillsRelationship Building
Tools & Technologies
WordExcelOutlookDatabase SoftwareFleet Management System
Certifications & Qualifications
Customer Service NVQBusiness Administrative NVQ
Industry Keywords
Fleet EnvironmentData Protection ActConfidentiality PolicyStakeholder EngagementRegulatory Pre-employment Checks
About the role
Key responsibilities & impact- Support the Fleet team in delivering administrative services to the Fleet Manager and supervisory team
- Input data and generate reports from the in-house database and Fleet Management system
- Log information onto Fleet management and other database systems
- Provide administrative support to the Head of Fleet as required
- Organise vehicle road tax payments
- Process and file vehicle service documentation
- Gather information and process PCNs and prosecutions
- Issue fuel cards
- Handle confidential information in accordance with the Data Protection Act and company confidentiality policy
- Promote customer care, staff welfare, and good working relationships with staff and external agencies
- Support operations with follow-up requirements and investigations, including note-taking
Requirements
What you’ll need- Excellent IT skills including Word, Excel, Outlook, and database software
- Administration experience within a Fleet environment
- General knowledge of workplace health and safety, or willingness to learn
- Experience working in a customer service environment with a variety of stakeholders
- Experience maintaining administrative systems
- Excellent communication skills and ability to form good relationships with service users
- Ability to work well as part of a team, independently, and use initiative
- Accuracy and attention to detail
- Proactive, forward-thinking, hands-on can-do attitude with good people management skills
- Relevant experience in a similar role
- Qualification relevant to the role, such as Customer Service or Business Administrative NVQ
- Knowledge of Fleet Management Systems
- Subject to regulatory pre-employment checks
- Must provide full employment history if invited to interview
Benefits
Comp & perks- 33 days holiday
- Life Assurance
- 24/7 online/telephone GP Consultation and access to prescriptions
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
- Cash-plan benefits, including dental, optical, and chiropody support
- Access to mental health consultations
- Access to physiotherapy consultations
- Access to legal advice on domestic issues, including motoring offences, wills and probate, and personal injury
- Financial guidance regarding retirement planning, tax savings, and state benefits
- Long Service Recognition Scheme after 5 and 20 years’ service
- Values-based Internal Recognition Scheme with financial reward and annual recognition event
- Refer a Friend recruitment incentive scheme with financial rewards
- The EMED foundation support for colleagues and local communities
- Pension Scheme
- Blue Light Card access
- EAP (Employee Assistance Programme)
- Flu vaccination through an internal Autumn/Winter campaign