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Learning and Development Business Partner
EMED Group. Plan, coordinate and deliver MAP modules nationally through face-to-face workshops, virtual sessions and blended learning .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering management development programs and team learning initiatives, with a strong focus on adult learning principles and blended learning methodologies. Proficient in creating engaging digital learning modules and facilitating effective communication and collaboration among diverse teams.
Highest-signal resume keywords
Management Development ExperienceFacilitation SkillsDigital Learning Module CreationStakeholder EngagementInsights Tool Accreditation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Management DevelopmentTeam LearningDigital Learning Module DesignBlended LearningLearning Needs AssessmentEvaluation of Learning ApplicationContent DevelopmentTraining DeliveryWorkshop DesignCommunication Skills
Soft Skills
Stakeholder Relationship ManagementInfluencing SkillsCollaborationAdaptabilityCommitment to Accessible Learning
Tools & Technologies
Learning Management SystemsAuthoring ToolsDigital Learning Platforms
Certifications & Qualifications
Learning and Development QualificationInsights Tool Accreditation
Industry Keywords
HealthcarePatient TransportLogisticsOperational ServicesShift-Based Services
About the role
Key responsibilities & impact- Plan, coordinate and deliver MAP modules nationally through face-to-face workshops, virtual sessions and blended learning
- Build managers’ practical skills in communication, coaching, constructive feedback, delegation, team development, managing change and everyday management conversations
- Tailor examples, exercises and resources to operational settings while maintaining agreed MAP learning outcomes and delivery standards
- Work with HR team and subject matter experts to keep management content accurate, relevant and aligned with organisational policies and priorities
- Partner with operational leaders and HR Business Partners to understand local priorities and identify management and team development needs
- Design and deliver bespoke workshops, team development days and targeted training, adapting relevant MAP modules to meet local needs
- Support teams to strengthen communication, collaboration, clarity of responsibilities and shared ownership of agreed actions
- Promote MAP, team development and online learning through clear communications that explain the benefits and encourage participation
- Equip managers to deliver effective team briefings, listening conversations and communication during change through targeted training and practical resources
- Coordinate and deliver Insights-based development sessions in accordance with the chosen tool’s requirements and applicable practitioner accreditation
- Help managers and colleagues understand working preferences, adapt communication and collaborate effectively, without labelling people or making assumptions about capability
- Support teams to agree practical actions and revisit progress after sessions
- Maintain a prioritised development plan for new online modules, informed by management learning needs, recurring local requirements and organisational priorities
- Design and build engaging digital modules with clear learning objectives, practical scenarios, knowledge checks and supporting resources
- Use evaluation findings to improve programmes and inform priorities, distinguishing the contribution of learning from other factors affecting operational outcomes
Requirements
What you’ll need- Experience designing and delivering management development and team learning in a multi-site or geographically dispersed organisation
- Strong facilitation skills, with the ability to engage different audiences through face-to-face and virtual delivery
- Ability to identify learning needs with stakeholders and translate them into practical, proportionate development solutions
- Experience creating digital learning modules using authoring tools and working with learning management systems
- Understanding of adult learning, blended learning and methods for evaluating learning application
- Clear written and verbal communication, strong stakeholder relationships and the confidence to influence without direct authority
- Ability to manage a national delivery schedule alongside bespoke requests and content development deadlines
- Commitment to accessible learning, confidentiality, respectful working relationships and patient-centred service delivery
- Ability to meet the national travel requirements of the role
- Relevant learning and development, training, coaching or organisational development qualification, or equivalent practical experience
- Accreditation in the Insights tool used by the organisation, or willingness to complete the required accreditation before independent delivery
- Experience supporting healthcare, patient transport, logistics or other operational, shift-based services
- Experience linking engagement feedback with team development and management learning
Benefits
Comp & perks- Competitive Salary
- Annual car allowance
- Performance related bonus
- Private Healthcare
- 33 days annual leave (inclusive of bank holidays) with the option to purchase additional leave through salary sacrifice
- Life Assurance
- 24/7 online/telephone GP Consultation and access to prescriptions
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody
- Access to mental health and physiotherapy consultations
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave