Sales Account Representative

Emergent, LLC

. Develop and execute the assigned federal territory plan with Emergent sales leadership and Red Hat account and channel teams .

Posted 9/30/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in federal sales processes, including procurement cycles and contract vehicles, while effectively managing customer relationships and sales opportunities. Proficient in utilizing Salesforce for pipeline management and executing lead-generation strategies in collaboration with cross-functional teams.

Highest-signal resume keywords

Salesforce ExperienceFederal Procurement KnowledgeCustomer Relationship ManagementSales Methodology AdherenceRHEL and OpenShift Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentOpportunity GenerationAccount ResearchWhitespace AnalysisProposal CoordinationPricing Approval ManagementContract NegotiationPipeline ForecastingLead ConversionFederal Account Research

Soft Skills

Clear CommunicationOrganizational SkillsAttention to DetailCuriosity and Commitment to LearningCritical Thinking

Tools & Technologies

SalesforceMicrosoft 365Ansible Automation PlatformOpenShiftRHEL

Industry Keywords

Federal SalesRFQRFPRFIOEM RequirementsSales OperationsConsultative SellingCustomer Follow-UpCross-Sell OpportunitiesRenewal Planning

Tech Stack

Tools & technologies

AnsibleOpenShift

About the role

Key responsibilities & impact

Develop and execute the assigned federal territory plan with Emergent sales leadership and Red Hat account and channel teams
Build and maintain relationships with customers, Red Hat, partners, and internal contacts
Conduct prospecting, account research, contact mapping, whitespace analysis, campaign follow-up, and other qualified-opportunity generation activities
Identify and support net-new, renewal, expansion, services, and training opportunities within assigned Red Hat federal accounts
Work with Red Hat sellers, solution architects, and Emergent technical resources to understand customer needs and position solutions
Maintain accurate Salesforce opportunity, pipeline, forecast, contact, and activity records
Coordinate quotes, pricing approvals, proposals, opportunity registration, OEM requirements, contracts, legal, sales operations, technical resources, and customer follow-up
Develop knowledge of federal procurement cycles, fiscal-year timing, RFQs, RFPs, RFIs, contract vehicles, reseller requirements, and procurement portals
Follow Emergent’s Sales Methodology and identify risks, dependencies, deadlines, and required actions
Partner with marketing on lead-generation programs, events, presentations, campaign follow-up, and qualified-lead conversion
Complete Red Hat product and sales training and develop knowledge of RHEL, OpenShift, Ansible Automation Platform, subscriptions, consulting, and training offerings
Support post-award transition, customer follow-up, renewal planning, cross-sell, and expansion opportunities
Meet or exceed assigned activity, pipeline, revenue, gross-profit, renewal, and sales targets
Collaborate with internal account teams, sales leadership, marketing, technical, contracts, legal, operations, and OEM teams

Requirements

What you’ll need

Bachelor’s degree in business administration, sales, marketing, or a related field, or an equivalent combination of education and relevant experience
1-2 years of sales, business development, customer service, or related experience
Experience using and maintaining a CRM system; Salesforce experience is preferred
Ability to work the business hours required to support the assigned territory
Demonstrated success against individual activity, pipeline, revenue, or other measurable performance goals
Ability to engage customers, vendors, and technical resources in a consultative manner and coordinate the development of technology solutions
Clear, professional written and verbal communication
Strong organization, follow-through, responsiveness, and attention to detail
Ability to prioritize work, manage multiple deadlines, and promptly escalate risks or blockers
Ability to research federal accounts, identify relevant contacts and programs, and translate findings into targeted sales activity
Ability to collaborate effectively with sales, technical, marketing, contracts, legal, operations, and OEM teams
Foundational business and financial acumen, including basic pricing, margin, forecasting, and pipeline concepts
Presentation, discovery, and active-listening skills appropriate for customer and partner interactions
Curiosity and commitment to continuous learning about Red Hat offerings, federal procurement, and Emergent’s sales process
Sound judgment, critical thinking, coachability, and willingness to apply feedback
Proficiency with Microsoft 365 applications and ability to learn additional sales and procurement systems
Ability to work effectively with cross-functional teams
Expertise in developing and maintaining successful customer and vendor relationships
Successful completion of pre-employment drug screening

Benefits

Comp & perks

Health coverage
Dental coverage
Vision coverage
Paid time off
Holidays
Retirement options with employer matching
Well-being programs
Company-sponsored events
Employee committees
Volunteer opportunities
Referral perks
Recognition programs