Credit and Collection Analyst

Emerson

. Perform accounts receivable activities based on departmental needs .

Posted 9/24/2026full-timeSan José • Costa RicaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including credit evaluations, dispute resolution, and customer communication. Proficient in financial analysis and operational improvement within the accounts receivable process.

Highest-signal resume keywords

Accounts Receivable ManagementCredit EvaluationCustomer CommunicationMS Office ProficiencyOracle e-Business Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReconciliationPayment TransactionsCredit AnalysisChargeback InvoicingBilling Data GenerationCustomer Inquiry ResolutionOperational ImprovementDocumentation DevelopmentData AnalysisProblem-Solving

Soft Skills

Attention to DetailWritten CommunicationOral CommunicationNegotiation SkillsAnalytical Thinking

Tools & Technologies

MS WordMS ExcelOracle e-Business Suite

Industry Keywords

Accounts ReceivableCustomer ServiceLAM Collections MarketAutomation IndustryTransitions ProcessStabilization Process

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Perform accounts receivable activities based on departmental needs
Handle payment transactions and customer inquiries
Reconcile customer accounts for debt alignment
Conduct credit evaluations and manage disputes
Track, research, and document customer communications across multiple systems
Analyze credit limits and credit requirements for customer accounts
Reconcile customer accounts against accounts receivable balances
Answer inquiries and resolve routine credit-to-cash process issues
Negotiate customer inquiry resolutions when needed
Handle deliveries and credit hold releases using limited independent judgment
Analyze and approve new account applications
Prepare chargeback invoices
Discuss account resolutions with internal parties
Transmit and generate billing data for customers
Resolve billing inquiries
Build accounts receivable reporting from credit, cash, and collections
Support operational improvement, documentation, and standard process development

Requirements

What you’ll need

Degree preferred in Accounting, Business Management or Finance
Good written and oral English communication skills, B1
Proficient in MS Office applications, especially MS Word and Excel
Practical knowledge of Oracle e-Business Suite preferred
Good analytical and problem-solving skills
Keen attention to detail
1 to 2 years in an accounts receivables Customer Service Representative or accounts receivable representative position
Experience in LAM collections market and automation industry preferred
Experience in transitions and stabilization process

Benefits

Comp & perks

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Vacation and holiday leave
Mentorship, training, and leadership opportunities
Ongoing career development
Inclusive and collaborative workplace culture