Field Service Engineer

Emerson

. Serve as the primary technical resource and Emerson representative for assigned customer locations .

Posted 9/22/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, diagnosing, and resolving technical issues within complex systems, particularly in DCS and SCADA projects. Proven ability to build strong customer relationships and deliver effective training and technical guidance in industrial automation and control systems.

Highest-signal resume keywords

DCS Project ImplementationSCADA System SupportTechnical TroubleshootingCustomer Relationship ManagementField Service Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Engineering DegreeTechnical Support ExperienceControl Systems MaintenanceRoot Cause AnalysisQuality Process ImprovementLadder LogicSAMA DiagramsP&ID DrawingsIndustrial Automation SystemsProcess Control Systems

Soft Skills

Strong Communication SkillsRelationship-BuildingCollaborationIndependent WorkCustomer-Focused Mindset

Industry Keywords

Water TreatmentWastewater TreatmentPower GenerationIndustrial NetworkingCritical Infrastructure

About the role

Key responsibilities & impact

Serve as the primary technical resource and Emerson representative for assigned customer locations
Build strong customer partnerships through consistent engagement, responsiveness, and technical expertise
Deliver training and technical guidance on system operation, maintenance, and troubleshooting best practices
Support installation, modification, maintenance, commissioning, startup, and repair of control systems and related equipment
Provide technical consultation and recommendations to improve equipment performance, reliability, and operational efficiency
Investigate and resolve technical challenges using structured troubleshooting and root cause analysis
Develop, update, and improve maintenance procedures, quality processes, and operational practices
Support projects through engineering support, Factory Acceptance Testing, installation, commissioning, startup, testing, and ongoing customer support
Identify opportunities to enhance system performance, reliability, and effectiveness
Maintain accurate documentation of service activities, technical findings, and customer recommendations
Champion safety and ensure work complies with applicable standards, regulations, and procedures
Serve Emerson's dedicated local presence for a strategic customer supporting critical water infrastructure

Requirements

What you’ll need

Bachelor's degree in Engineering, a related technical field, or an equivalent combination of education and relevant experience
Minimum of three (3) years of engineering, field service, operations, maintenance, automation, or technical support experience within industrial, utility, manufacturing, water/wastewater, power generation, or related industries
Ability to troubleshoot, diagnose, and resolve technical and operational issues within complex systems
Experience with or willingness to learn skills leading and implementing engineering solutions for DCS and SCADA projects
Strong communication and relationship-building skills
Ability to collaborate effectively with customers and cross-functional teams
Ability to work independently, manage multiple priorities, and deliver results in a customer-focused environment
Residence in, or willingness to relocate to, the Southeast Virginia, Hampton Roads, or Eastern Shore region
Ability and willingness to travel regionally up to 75%
Legal authorization to work in the United States; sponsorship will not be provided now or in the future
Preferred: Experience with DCS, PLC, or industrial automation systems
Preferred: Working knowledge of Ladder Logic, SAMA diagrams, and P&ID drawings
Preferred: Experience in power generation, water treatment, wastewater treatment, or other critical infrastructure industries
Preferred: Familiarity with process control systems, instrumentation, and industrial networking technologies
Preferred: Previous customer-facing field engineering, commissioning, startup, or technical service experience

Benefits

Comp & perks

Annual merit review process rewarding performance
Medical insurance plans
Dental coverage
Vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Employee recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation leave
Holiday leave
Mentorship, training, and leadership opportunities
Ongoing career development
Inclusive and collaborative workplace culture