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Emerson

Field Service Engineer

Emerson

. Execute lifecycle services including Annual Maintenance Contracts (AMC), Preventive and Comprehensive AMCs, structured service packages (ST100, ST200, ST300), chargeable services, and ad-hoc services .

Posted 10/8/2026full-timeVadodara • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in executing lifecycle services, including Annual Maintenance Contracts and technical support for DeltaV systems, while effectively managing customer relationships and achieving service collection targets. Proficient in problem-solving within industrial automation environments and maintaining operational efficiency in service contract execution.

Highest-signal resume keywords
DeltaV Systems KnowledgeLifecycle Services ExecutionCustomer Relationship ManagementProblem-Solving SkillsField Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Distributed Control Systems (DCS)DeltaV BatchSafety Instrumented Systems (SIS)Charms I/OSystem DiagnosticsIndustrial AutomationService Contract ExecutionTroubleshooting SkillsAsset Management Systems (AMS)Cybersecurity Concepts
Soft Skills
Effective CommunicationCollaborationIndependent WorkCustomer EngagementAccountability
Certifications & Qualifications
Bachelor’s Degree in InstrumentationBachelor’s Degree in Electronics & CommunicationBachelor’s Degree in Electrical Engineering
Industry Keywords
Pharma IndustryChemical IndustryRefinery IndustryField Service RolesService Contract Renewals

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Execute lifecycle services including Annual Maintenance Contracts (AMC), Preventive and Comprehensive AMCs, structured service packages (ST100, ST200, ST300), chargeable services, and ad-hoc services
  • Manage and support Emerson’s DeltaV installed base across the Central Region
  • Deliver maintenance contract services with significant on-site customer engagement
  • Provide technical support for DeltaV Batch, Safety Instrumented Systems (SIS), Charms I/O, VIM, third-party integrations, and system maintenance
  • Support lifecycle services sales initiatives, including AMC renewals, spares management, add-on projects, system expansions, upgrades, and software opportunities
  • Identify new service opportunities and contribute to additional regional revenue
  • Maintain operational efficiency and execute service contracts within the assigned territory
  • Achieve service collection targets and support financial performance metrics
  • Deliver services in alignment with Standard Methods of Operation (SMO) and organizational quality standards
  • Build customer relationships and deliver solutions aligned with customer needs
  • Collaborate with customers, internal teams, and stakeholders while working independently with accountability

Requirements

What you’ll need
  • Foundational knowledge of Distributed Control Systems (DCS)
  • Ability to work independently and collaboratively in a field service environment
  • Strong problem-solving and troubleshooting skills in industrial automation systems
  • Willingness and ability to travel extensively to customer sites within the region
  • Effective communication skills to interact with customers, internal teams, and stakeholders
  • Bachelor’s degree in Instrumentation, Electronics & Communication, Electrical Engineering, or related field (or equivalent experience)
  • Experience in Pharma, Chemical, or Refinery industries preferred
  • Knowledge of DeltaV systems including Batch, SIS, Profibus, and Foundation Fieldbus preferred
  • Familiarity with industrial networking, cybersecurity concepts, and Asset Management Systems (AMS) preferred
  • Experience handling Charms I/O, third-party integrations, and system diagnostics preferred
  • Exposure to lifecycle services, customer support, or field service roles in automation environments preferred
  • Understanding of service contract execution, renewals, and customer lifecycle management preferred

Benefits

Comp & perks
  • Mentorship, continuous learning, and career development opportunities
  • Competitive benefits
  • Flexible time-off plans
  • Parental leave
  • Employee support programs
  • Wellbeing support
  • Extensive travel as part of the role, approximately 180–190 days annually including travel