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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and technical application support, with a strong focus on understanding customer needs and providing tailored solutions. Proficient in utilizing digital sales tools and building trusted relationships to ensure successful outcomes.
Highest-signal resume keywords
Customer EngagementTechnical Application SupportIndustrial Automation KnowledgeCollaboration with Sales TeamsProblem Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Applications EngineeringTechnical SalesCustomer ServiceOrder FulfillmentSolution Implementation
Soft Skills
Responsive CommunicationRelationship Building
Tools & Technologies
Digital Sales ToolsQuoting ToolsCustomer Support Tools
Industry Keywords
InstrumentationMeasurement TechnologiesIndustrial Automation
About the role
Key responsibilities & impact- Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs
- Provide technical application support and product expertise
- Help customers select, size, configure, and implement solutions
- Review complex opportunities and validate technical accuracy
- Resolve non-standard requirements and guide customers through order fulfillment
- Manage opportunity progression through customer follow-up and purchase order review
- Coordinate with internal stakeholders to ensure successful outcomes
- Build trusted customer relationships through responsive communication
- Utilize digital sales, quoting, and customer support tools
- Resolve customer inquiries and clarify requirements for complex applications
- Recommend additional products, services, or solutions
- Build knowledge of Emerson technologies, applications, and industries
Requirements
What you’ll need- Bachelor's degree in Engineering
- Zero (0) to Two (2) or more years related experience
- Legal authorization to work in the United States without sponsorship now or in the future
- Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles (preferred)
- Experience working with sales, service, or operations teams in a collaborative environment (preferred)
- Knowledge of industrial automation, instrumentation, measurement technologies, or related industries (preferred)
Benefits
Comp & perks- Medical insurance plans
- Dental coverage
- Vision coverage
- Employee Assistance Program
- 401(k) with match
- Profit-sharing
- Tuition reimbursement
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
- Mentorship, training, and leadership opportunities
- Competitive compensation
- Integrated benefits offerings
- Employee development programs
