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Emerson

Inside Sales Manager – Analytical Instruments

Emerson

. Lead the North American Analytical Instruments Customer Care team to meet sales goals .

Posted 10/12/2026full-timeShakopee • Minnesota • United StatesSeniorLead💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong leadership in managing customer care teams and driving sales growth through effective communication and strategic planning. Capable of fostering a high-performing team culture while ensuring alignment with sales and marketing objectives.

Highest-signal resume keywords
Team LeadershipSales Growth StrategyCustomer Relationship ManagementProcess ImprovementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ManagementKPI AnalysisGo-To-Market StrategySales EnablementBusiness InsightCustomer Care ManagementOrder ManagementCoaching and Mentoring
Soft Skills
Written CommunicationVerbal CommunicationTeam CollaborationIndependent Work
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Analytical InstrumentsSales ProgramsCustomer CareLiquid & CombustionFlame & GasDemand ActivitiesSales KPIs

About the role

Key responsibilities & impact
  • Lead the North American Analytical Instruments Customer Care team to meet sales goals
  • Provide tools and coaching to drive incremental sales growth
  • Facilitate communication between inside and outside sales teams
  • Partner with North American Sales and Marketing on annual sales programs
  • Represent customer and sales-team needs on lead times, escalations, and strategic priorities
  • Lead global customer care activities for Liquid & Combustion and Flame & Gas businesses
  • Support Global Demand activities for the Mexicali factory and analyze service-level, finished-goods, and sales KPIs
  • Develop go-to-market plans, positioning strategies, and sales enablement materials with Product Management
  • Drive continuous process improvements
  • Ensure accurate and timely responses to field sales and customers regarding orders, quotations, and related activities
  • Promote effective selling behaviors and develop customer relationships
  • Organize workloads, develop strategies, and implement plans supporting customer and Emerson objectives
  • Foster a high-performing team culture through coaching, mentoring, employee development, recognition, and engagement

Requirements

What you’ll need
  • Bachelor's degree in Engineering, Business, a Technical discipline, or a related field
  • Minimum of eight (8) years experience in a related field
  • Strong written and verbal communication skills
  • Proven business insight
  • Ability to work independently and as part of a team
  • Experience managing direct reports required
  • Authorized to work in the United States without sponsorship now and in the future
  • Temporary visa holders listed in the posting, or candidates requiring current or future sponsorship, are not eligible for hire

Benefits

Comp & perks
  • Bonus
  • 401(k) and profit-sharing plan
  • Medical insurance plans
  • Dental and vision coverage
  • Family formation benefits
  • Paid parental leave (maternal and paternal)
  • Employee Assistance Program
  • Tuition reimbursement
  • Employee resource groups
  • Recognition programs
  • Flexible time off plans, including vacation, holiday, and sick leave
  • Flexible, competitive benefit plans
  • Employee development programs
  • Work-life balance