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Emerson

Process and Customer Quality Engineer

Emerson

. Monitor and analyze quality performance indicators .

Posted 9/22/2026full-timeLodz • PolandJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality performance analysis, corrective action implementation, and compliance with quality standards in a manufacturing environment. Proficient in problem-solving methodologies and effective collaboration across departments to enhance product quality and customer satisfaction.

Highest-signal resume keywords
Quality Performance Analysis8D Problem SolvingFMEA MethodologyISO 9001 KnowledgeCustomer Quality Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Quality AnalysisRoot Cause AnalysisProcess AuditsTechnical Documentation InterpretationManufacturing Quality Processes
Soft Skills
Effective CommunicationDynamic Environment AdaptabilityMulti-tasking Ability
Tools & Technologies
Microsoft OfficePDCA5WhyIshikawa
Certifications & Qualifications
Bachelor’s Degree in Mechanical EngineeringISO 14001ISO 45001VDA 6.3
Industry Keywords
Manufacturing EnvironmentCustomer Complaints ManagementNew Product DevelopmentPPAP Documentation

About the role

Key responsibilities & impact
  • Monitor and analyze quality performance indicators
  • Identify improvement opportunities and drive corrective and preventive actions to enhance manufacturing quality
  • Manage customer complaints and quality claims
  • Coordinate containment activities and ensure timely resolution of customer issues
  • Lead problem-solving activities using 8D, FMEA, PDCA, 5Why, and root cause analysis
  • Conduct process and product audits
  • Support new product introductions and production transfers
  • Ensure compliance with internal and customer quality requirements
  • Collaborate with Production, Engineering, R&D, Planning, and Logistics
  • Improve processes, reduce quality risks, and support continuous improvement initiatives

Requirements

What you’ll need
  • Bachelor’s degree in Mechanical Engineering
  • Minimum 1 year of experience in a Quality and/or Engineering role within a manufacturing environment
  • English language proficiency at minimum B2 level
  • Ability to read and interpret technical documentation, engineering drawings, and mechanical schematics
  • Practical knowledge of 8D, PDCA, FMEA, 5Why, and Ishikawa
  • Good knowledge of Microsoft Office applications
  • Ability to work effectively in a dynamic, fast-paced, and multi-tasking environment
  • Preferred: experience in customer quality management and complaint handling
  • Preferred: knowledge of ISO 9001, ISO 14001, ISO 45001, and VDA 6.3
  • Preferred: experience conducting process or product audits
  • Preferred: experience supporting New Product Development and production transfer projects
  • Preferred: knowledge of PPAP documentation and manufacturing quality processes

Benefits

Comp & perks
  • Ongoing career development
  • Employee development programs
  • Mentorship, training, and leadership opportunities
  • Inclusive and collaborative workplace culture
  • Support to grow and make a lasting impact