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Emerson

Senior Administrator – Salesforce Platform

Emerson

. Administer user access, permission sets, role hierarchy, sharing configurations, queues, public groups, and security controls .

Posted 10/9/2026full-timeMohali • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce platform administration, configuration, and security, with a strong focus on data management and governance. Proven ability to develop user training materials and reports while supporting a complex global enterprise environment.

Highest-signal resume keywords
Salesforce Platform AdministrationFlow BuilderData CloudSalesforce Advanced AdministratorEnterprise Data Governance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Salesforce ConfigurationUser Access ManagementValidation RulesApproval ProcessesData ManagementReportingEnvironment ManagementOperational SupportRelease ManagementDeclarative Automation
Soft Skills
Excellent CommunicationStakeholder ManagementCross-Functional Collaboration
Tools & Technologies
SalesforceAgentforceManufacturing CloudExperience Cloud
Certifications & Qualifications
Salesforce Advanced AdministratorPlatform App BuilderSales Cloud ConsultantService Cloud ConsultantAI AssociateAgentforce SpecialistData Cloud Consultant
Industry Keywords
Industrial ManufacturingB2BMDMCDMData Stewardship

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Administer user access, permission sets, role hierarchy, sharing configurations, queues, public groups, and security controls
  • Configure objects, fields, record types, page layouts, Lightning applications, validation rules, Flow automation, approvals, case management, and business workflows
  • Recommend scalable, configuration-first solutions aligned with Salesforce best practices and Northstar architectural standards
  • Maintain configuration inventories, process guides, platform documentation, and administration standards
  • Administer least-privilege, role-based security models and support segregation-of-duty requirements
  • Partner with Cybersecurity, Privacy, Compliance, and Audit teams on governance reviews, access certifications, and regulatory requirements
  • Coordinate releases, deployments, environment refreshes, seasonal release assessments, and production-readiness activities
  • Monitor platform health, performance, adoption, controls, and system stability while managing operational risk
  • Serve as a Salesforce subject matter expert and trusted advisor to stakeholders across Business Groups and World Areas
  • Develop user guides, knowledge articles, training materials, onboarding activities, office hours, and enablement workshops
  • Partner with Data Governance and Master Data Management teams to improve customer, account, contact, partner, and opportunity data quality
  • Develop reports, dashboards, scorecards, and metrics for adoption, utilization, data quality, and business performance
  • Support Data Cloud and Agentforce administration, identity resolution, governance controls, responsible AI practices, and operational monitoring

Requirements

What you’ll need
  • Salesforce platform administration, configuration, security, sharing, data management, reporting, and environment management
  • Flow Builder, declarative automation, validation rules, approval processes, and deployment coordination
  • Salesforce governance, release management, operational support, and enterprise integration concepts
  • Foundational knowledge of Data Cloud, Agentforce, identity management, and data quality controls
  • Minimum of 5 years of Salesforce administration experience, including support for a complex global enterprise and large-scale user community
  • Experience supporting enterprise CRM transformation programs and managed service or implementation partners
  • Excellent communication, stakeholder management, and cross-functional collaboration skills
  • Ability to support a globally distributed user base and balance responsiveness with governance
  • Experience supporting a Salesforce Center of Excellence operating model
  • Experience with Data Cloud, Agentforce, Manufacturing Cloud, and Experience Cloud
  • Industrial manufacturing, B2B, MDM, CDM, data stewardship, or enterprise data governance experience
  • Preferred certifications include Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, AI Associate, Agentforce Specialist, and Data Cloud Consultant

Benefits

Comp & perks
  • Competitive benefits plans
  • Variety of medical insurance plans
  • Employee Assistance Program
  • Employee resource groups
  • Recognition programs
  • Flexible time off plans
  • Paid parental leave (maternal and paternal)
  • Vacation and holiday leave
  • Ongoing career development
  • Mentorship, training, and leadership opportunities