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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own the long-term health, strategic direction, and enterprise roadmap for Emerson's Salesforce platform
- Translate Business Group capability needs into a prioritized Salesforce platform roadmap
- Enforce platform governance, design standards, release discipline, and decision rights
- Monitor platform limits, org health, release impacts, adoption risks, technical debt, and configuration complexity
- Maintain intake, prioritization, and release governance for enhancements, Salesforce products, and enterprise platform changes
- Manage Salesforce licenses, entitlements, usage, renewals, and vendor commercial relationships
- Represent Emerson in Salesforce customer councils, strategic account discussions, product roadmap conversations, and partner governance forums
- Evaluate Salesforce capabilities and ecosystem tools against business value, fit, cost, risk, and readiness
- Coordinate with Procurement, Legal, Finance, Security, and IT leadership on agreements, compliance, and vendor performance
- Align Salesforce operations with security policies, data governance, audit requirements, regulatory obligations, and architecture standards
- Partner with Security, Data, and Architecture leaders on access models, data protection, sandbox strategy, release controls, and operational risk
- Define platform operating metrics and executive reporting
- Build operating practices that reduce customization sprawl, protect the global template, and support sustainable internal ownership
Requirements
What you’ll need- Salesforce Administrator certification required
- Bachelor's degree required in Information Systems, Computer Science, Business, Engineering, or a related field
- 8+ years of Salesforce platform management, administration, product ownership, or enterprise application leadership experience
- Experience governing Salesforce in a complex, global, multi-business environment
- Experience managing platform roadmaps, release governance, vendor relationships, licensing, compliance, and operational metrics
- Strong understanding of Salesforce administration, security, release management, sandbox strategy, and enterprise platform lifecycle management
- Salesforce platform administration, configuration, security, release management, sandbox strategy, and org health monitoring
- License management, entitlement tracking, vendor governance, and commercial stewardship for enterprise software platforms
- Multi-org governance, platform limits, technical debt management, release intake, and environment strategy
- Understanding of Sales Cloud, Service Cloud, Data Cloud, Agentforce, Manufacturing Cloud, and partner ecosystem tools
- Understanding of SOX, GDPR, data residency, audit readiness, and access controls
- Executive communication and platform storytelling
- Cross-functional influence across business, IT, Architecture, Security, Data, Procurement, Legal, and vendor teams
Benefits
Comp & perks- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
- Ongoing career development
- Mentorship, training, and leadership opportunities
- Approximately 10-20% global travel