Software Renewals Specialist, German Speaking

Emerson

. Manage end-to-end software maintenance and subscription renewal opportunities for assigned customer accounts .

Posted 9/15/2026full-timeDebrecen • HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing software maintenance and subscription renewals while ensuring compliance with contractual requirements. Excels in customer engagement, relationship-building, and proactive problem-solving to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Proficiency In German And EnglishCRM Systems ExperienceCustomer Engagement SkillsOrganizational And Time-Management SkillsProactive Problem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsRelationship-Building SkillsAttention To DetailCustomer-Focused Mindset

Tools & Technologies

Microsoft Office Applications

Industry Keywords

Software MaintenanceSubscription RenewalContract RenewalsCustomer RelationshipsOperational Efficiency

About the role

Key responsibilities & impact

Manage end-to-end software maintenance and subscription renewal opportunities for assigned customer accounts
Proactively engage customers and channel partners to support timely and successful contract renewals
Build and maintain strong customer relationships through regular communication and consultative support
Prepare and deliver renewal quotations, pricing proposals, and related documentation
Monitor renewal pipelines and maintain accurate customer and opportunity records within CRM systems
Identify renewal risks and develop proactive retention strategies to maximize customer value and satisfaction
Collaborate with sales and account management teams to identify upsell and cross-sell opportunities
Respond to renewal-related inquiries and resolve issues efficiently
Ensure compliance with company policies, processes, contractual requirements, and quality standards
Meet or exceed renewal performance goals while maintaining a customer-first approach
Contribute ideas for process improvements that enhance operational efficiency and customer experience

Requirements

What you’ll need

Proficiency in German and English, both written and spoken
Strong communication, relationship-building, and customer engagement skills
Ability to manage multiple priorities while maintaining attention to detail and quality
Experience working with CRM systems and Microsoft Office applications
Strong organizational and time-management capabilities
Customer-focused mindset with proactive problem-solving skills
Ability to work independently and collaboratively within a team environment
Commitment to delivering excellent customer experiences and achieving business objectives

Benefits

Comp & perks

Ongoing career development
Mentorship
Training
Leadership opportunities
Inclusive and diverse workplace culture
Opportunities to contribute to innovation and collaboration
Employee development programs