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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support and solutions for Industrial and Factory Automation products, with a strong focus on customer satisfaction and effective communication in both Hungarian and English. Capable of training and supporting team members while maintaining comprehensive product knowledge.
Highest-signal resume keywords
Technical SupportCustomer ServiceFluent in HungarianFluent in EnglishKnowledge of SAP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Enquiry HandlingQuotation CreationApplication Problem SolvingSales Lead GenerationProduct KnowledgePrecision Fluid ControlControls and Software KnowledgeCustomer Interaction AnalysisTechnical Service AssistanceCustomer Support Training
Soft Skills
Customer Satisfaction FocusCommunication SkillsProblem-Solving Skills
Tools & Technologies
Microsoft OfficeSAPSalesforce
Industry Keywords
Industrial AutomationFactory AutomationFluid Automation ProductsHandling & Feeding
About the role
Key responsibilities & impact- Handle technical enquiries for the Industrial Automation and Factory Automation portfolios
- Create, send, and track quotations based on customer requests, including price, delivery time, and availability within Delegation of Authority
- Provide technical service assistance for application problems with products installed in the field
- Recommend solutions and corrective actions and ensure customer requests are handled through closure to customer satisfaction
- Generate sales leads by identifying customer requirements and opportunities
- Gather and analyze customer interaction information and provide internal feedback on customer concerns
- Maintain and develop comprehensive knowledge of the product portfolio and portfolio evolution
- Train and support Customer Support employees to improve product and application knowledge
- Provide technical support for Fluid Automation Products & Solutions to customers, sales representatives, business partners, and intermediaries
Requirements
What you’ll need- University background or degree in a technical field or equivalent, or relevant experience within the industry
- Proficiency in Hungarian language
- Proficiency in English language (verbal and written)
- Good knowledge of Microsoft Office applications (Excel, Work and PowerPoint)
- Specific knowledge of Precision Fluid Control, Handling & Feeding, Controls and Software preferred
- Minimum of 2 years' experience in a technical/customer-facing role preferred
- Knowledge of SAP and/or Salesforce preferred
Benefits
Comp & perks- Ongoing career development
- Mentorship, training, and leadership opportunities
- Award-winning employee development programs
- Inclusive, diverse, collaborative workplace culture
- Tangible development opportunities and career advancement