Trilingual Credit and Collection Analyst

Emerson

. Perform accounts receivable activities based on departmental needs .

Posted 9/24/2026full-timeEscazú • Costa RicaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including credit evaluations, dispute resolution, and customer account reconciliation. Proficient in utilizing Oracle e-Business Suite and MS Office applications to enhance operational efficiency and reporting.

Highest-signal resume keywords

Accounts Receivable ManagementCredit EvaluationOracle e-Business SuiteMS Office ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReconciliationCredit AnalysisBilling Data GenerationChargeback Invoice PreparationCustomer Inquiry Resolution

Soft Skills

Analytical SkillsProblem-Solving SkillsAttention to DetailCommunication Skills

Tools & Technologies

Oracle e-Business SuiteMS WordMS Excel

Industry Keywords

Accounts ReceivableLAM Collections MarketAutomation IndustryOperational ImprovementCredit-to-Cash Process

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Perform accounts receivable activities based on departmental needs
Handle transactional activities and customer inquiries regarding payments received
Reconcile customer accounts for debt alignment
Conduct credit evaluations and manage disputes
Use multiple systems to track, research, gather information, and document customer communications
Analyze credit limits and credit requirements for customer accounts
Reconcile customer accounts against accounts receivable balances
Answer inquiries and resolve routine issues within the credit-to-cash process
Handle deliveries and credit hold releases using limited independent judgment
Analyze and approve new account applications
Prepare chargeback invoices
Discuss account resolutions with internal parties
Transmit and generate billing data for customers
Resolve billing inquiries
Build accounts receivable reporting from credit, cash, and collections
Contribute to operational improvement, documentation, and standard process development

Requirements

What you’ll need

Degree or advanced studies in Accounting, Business Management, or Finance preferred
Advanced written and oral Portuguese
Good English communication skills
Proficiency in MS Office applications, including MS Word and Excel
Practical knowledge of Oracle e-Business Suite preferred
Good analytical and problem-solving skills
Keen attention to detail
2 years in an accounts receivables Customer Service Representative or accounts receivable representative position
Experience in the LAM collections market and automation industry preferred
Experience in transitions and stabilization processes preferred

Benefits

Comp & perks

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Vacation and holiday leave
Mentorship, training, and leadership opportunities
Employee development programs
Inclusive workplace culture