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Academic Technology Specialist II – Brain Health
Emory University. Analyze, design, recommend, and implement specialized and advanced technologies supporting the University's teaching and learning mission.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system administration, advanced troubleshooting, and the implementation of instructional technologies to enhance teaching and learning. Proficient in training and supporting faculty and staff in the use of multimedia and digital content creation tools.
Highest-signal resume keywords
System AdministrationAdvanced TroubleshootingInstructional TechnologiesTraining DevelopmentDigital Content Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AnalysisProcess ImprovementPreventative MaintenanceSoftware UpgradesHardware ReplacementUser Guidelines CreationDiagnostic Tools EvaluationComputer ConfigurationMobile Device SupportVideo Technology Support
Soft Skills
ConsultationCollaborationCommunicationTraining FacilitationProblem Solving
Tools & Technologies
Multimedia SupportElectronic Conference Room SystemsDiagnostic ToolsMonitoring ToolsComputer Imaging Software
Industry Keywords
Teaching and Learning MissionAcademic SystemsInstructional Best PracticesVendor PartnershipStaff Competencies
About the role
Key responsibilities & impact- Analyze, design, recommend, and implement specialized and advanced technologies supporting the University's teaching and learning mission.
- Consult with faculty to implement system enhancements and modifications.
- Provide system administration for academic systems and applications.
- Conduct advanced-level troubleshooting and improve processes.
- Review and create user guidelines and standard operating procedures.
- Evaluate diagnostic and monitoring tools and recommend incident and outage prevention measures.
- Design and implement preventative maintenance processes and procedures.
- Lead software upgrades and equipment replacements.
- Analyze and share repair and maintenance data and associated expenses.
- Research software and hardware systems to build staff competencies and improve efficiencies.
- Advise faculty on best practices in classroom and instructional technologies.
- Assist in training student staff.
- Configure and maintain computer images and systems with supported software and security.
- Prepare, organize, and deploy hardware upgrades and replacements.
- Develop and coordinate one-on-one and group training sessions for faculty, staff, and students.
- Partner with vendors and departments on technology design.
- Provide advanced multimedia and electronic conference room support for instruction, research, and events.
- Serve as a subject matter expert in digital content creation, delivery, and instructional technologies.
Requirements
What you’ll need- A bachelor's degree and two years of experience in supporting computers, mobile devices, and/or video technologies, and equipment OR an equivalent combination of education, training and experience.
- Ability to perform position tasks generally in person at an Emory University location.
- Experience supporting computers, mobile devices, and/or video technologies and equipment.