Assistant Director, International Student and Scholar Services

Emory University

. Provide leadership support for International Student and Scholar Services, including departmental planning and execution, immigration compliance oversight, staff development, and service delivery .

Posted 10/5/2026full-timeAtlanta • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employment-based immigration processes, including H-1B, E-3, and permanent residency, while providing leadership and training to staff in compliance and service delivery. Capable of analyzing regulatory changes and implementing process improvements to enhance support for international students and scholars.

Highest-signal resume keywords

Expertise In Employment-Based ImmigrationLeadership In International Student ServicesDesignated School Official (DSO) CertificationExperience With Sunapsis And PeopleSoftOrganizational Skills And Attention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employment-Based PetitionsH-1B ProcessingE-3 Visa ManagementPermanent Residency ApplicationsImmigration Compliance OversightData AnalysisPolicy DevelopmentTraining Program DevelopmentMentoring And CoachingService Delivery Improvement

Soft Skills

Communication SkillsCollaborationProblem-SolvingLeadershipAttention To Detail

Tools & Technologies

SunapsisPeopleSoft

Certifications & Qualifications

Designated School Official (DSO)Alternate Responsible Officer (ARO)

Industry Keywords

International Student ServicesImmigration RegulationsFederal ComplianceRecruitment And HiringForeign National Sponsorship

About the role

Key responsibilities & impact

Provide leadership support for International Student and Scholar Services, including departmental planning and execution, immigration compliance oversight, staff development, and service delivery
Serve as a senior resource and subject matter expert on employment-based immigration matters, including H-1B, E-3, O-1, TN, waiver, and permanent residence processes
Oversee complex cases and collaborate with senior leadership on policies, procedures, and operational practices
Monitor immigration rule changes and recommend institutional responses, policy updates, and process improvements
Lead onboarding and training of ISSS advisors and staff
Develop and deliver immigration, compliance, and customer service training programs
Mentor, coach, and provide performance support to advisors; may supervise professional and/or student staff
Advise international students, scholars, faculty, administrators, HR professionals, and academic or program leadership on immigration regulations and employment authorization
Advise units on recruitment, hiring, sponsorship, hosting, and retention of foreign nationals
Serve as a Designated School Official and Alternate Responsible Officer to administer federal immigration programs and ensure compliance
Represent Emory University in petitions, applications, and communications with federal, state, and local agencies
Analyze operational, regulatory, and service data to identify trends and support data-informed decisions
Lead business process improvements, service programs, workshops, outreach initiatives, orientation, and pre-arrival programs
Collaborate with campus partners to enhance support services for Emory's international community
Participate in departmental planning, assessment, and strategic initiatives supporting ISSS goals and Emory's internationalization efforts

Requirements

What you’ll need

Bachelor's degree in a related field
Four years of directly related experience, preferably in a leadership role
Must be able to serve as an expert Designated School Official (P/DSO) and Alternate Responsible Officer (A/RO) and meet government eligibility requirements
Ability to learn and understand changing complex federal, state, and local regulations and communicate them effectively
Excellent organizational skills and attention to detail
Experience using the Sunapsis international office module and PeopleSoft preferred
Proficiency and experience handling employment-based petitions such as H-1B, E-3, and permanent residency
Experience living, studying, or working in a country different from one's own desirable

Benefits

Comp & perks

Remote work from home day options may be granted at department discretion
Equal opportunity employment
Reasonable accommodations for qualified individuals with disabilities