FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Director of Advancement and Alumni Services – Client Experience
Emory University. Direct special projects for a department, school, unit, or program in Advancement and Alumni Engagement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, strategic planning, and operational support within Advancement and Alumni Engagement. Proficient in budget management, relationship building, and utilizing technology to enhance fundraising and engagement initiatives.
Highest-signal resume keywords
Project Management CertificationAdvanced Knowledge of Advancement TechnologyExperience Managing Budgets and Financial ReportsStrong Database Technology SkillsProficiency in Microsoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget ManagementFundraising ReportingData AnalysisStrategic PlanningOperational SupportRelationship BuildingCommunication Document PreparationAgile Delivery ProcessesClient Experience Development
Soft Skills
Interpersonal SkillsProblem-Solving SkillsAttention to DetailOrganizational SkillsVerbal Communication Skills
Tools & Technologies
Microsoft Office SuiteMass Email ApplicationsDatabase SoftwareProject Management SoftwareCRM Systems
Certifications & Qualifications
Project Management Certification
Industry Keywords
AdvancementAlumni EngagementFundraising CampaignsNonprofitUniversity Settings
About the role
Key responsibilities & impact- Direct special projects for a department, school, unit, or program in Advancement and Alumni Engagement
- Manage and help develop strategic planning processes and oversee progress toward project goals
- Develop and administer project budgets
- Participate in identifying funding sources, initiatives, and strategies
- Prepare communication documents, articles, reports, and presentations
- Develop short- and long-term project goals and objectives
- Represent and promote projects at speaking engagements and with various constituencies
- Conduct research, analyze data, and identify and summarize trends
- Develop and prepare reports
- Serve as a liaison with other university departments
- Supervise staff as needed
- Manage high-priority, division-wide projects supporting AAE strategic goals
- Lead, mentor, and develop the Client Experience team, including direction and oversight of priorities, workload, and professional growth
- Oversee product-owner partnership work for AAE tools and technology, including gathering functional requirements, facilitating technology governance, and representing users in Agile delivery processes
- Represent the department and serve as primary contact with departments across the division and University
- Report to the Assistant Vice President, Technology and Innovation
Requirements
What you’ll need- Bachelor's degree and five years of experience in administration, fundraising, alumni engagement, fundraising campaigns, or related experience
- Extensive experience providing operational support to multiple large-scale fundraising/engagement programs
- Experience building and maintaining strong relationships
- Advanced knowledge of strategically utilizing Advancement technology
- Experience managing projects, budgets, and financial reports
- Experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems
- Project Management Certification preferred
- Skills with Microsoft Excel, PowerPoint, and Word
- Proficiency in fundraising reporting and counting
- Strong database technology and project management skills
- Strong interpersonal and problem-solving skills, attention to detail, ability to work with ambiguity, and ability to navigate a complex work environment
- Strong organizational, written, and verbal communication skills
- Ability to manage multiple projects simultaneously
- Experience leading teams and working independently and collaboratively
- Commitment to delivering exceptional customer service
- Prior experience in administrative management, advancement, fundraising, campaigns, alumni engagement, nonprofit, or university settings
- Flexibility to accommodate changing priorities and deadlines
- Must reside in Georgia
- Must be able to commute to Emory University on a flexible weekly schedule based on business needs
Benefits
Comp & perks- Opportunity to work from home regularly
- Hybrid remote work arrangement
- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employment