Lead HR Support Specialist – Data Services

Emory University

. Support maintenance of University HRMS content and employee record integrity .

Posted 10/6/2026full-timeAtlanta • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HRIS and HRTS applications, ensuring data integrity and compliance with US visa regulations. Proficient in training and mentoring HR staff while conducting quality control audits and resolving payroll-related issues.

Highest-signal resume keywords

HRIS Application SupportData Integrity ManagementUS Visa ComplianceQuality Control AuditsTraining and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRIS ApplicationsHRTS ApplicationsData Entry TroubleshootingPayroll ProcessingQuality Control AuditsEmployment VerificationForm I-9 ComplianceData Error ResolutionBenefits AdministrationEmployee Relations

Soft Skills

CollaborationCommunicationProblem-SolvingTraining AbilityMentoring

Industry Keywords

Human ResourcesEmployee RecordsPayroll DeadlinesCompliance RegulationsCustomer ServiceHelp Desk ExperienceTraining MaterialsInstitutional ReportingLitigation-Hold DocumentsSubpoena Requests

About the role

Key responsibilities & impact

Support maintenance of University HRMS content and employee record integrity
Create employee records in the HRMS
Assist with testing, implementation, and ongoing operational support of HRIS and HRTS applications
Perform quality control audits on databases and maintain employee data integrity
Troubleshoot unusual data entry situations, problems, and payroll-related issues
Liaise with IT staff to resolve HRIS-related issues
Interpret employment and pay policies for division human resources representatives
Monitor audit reports
Collaborate with schools and divisions to process employee data and resolve issues for biweekly and monthly payroll deadlines and annual tax documents
Conduct monthly trainings and prepare training materials
Collaborate on the quarterly HR Data Services newsletter
Train campus human resources representatives on relevant topics
Maintain knowledge of US visa types and ensure compliance with Form I-9 and work authorization regulations
Provide employment verification
Research and resolve errors in data used for institutional reporting
Oversee quality assurance activities
Work with General Counsel on subpoena requests and maintain litigation-hold documents
Process reciprocal I-9s for CUPA institutions
Assist with special projects and quarterly or annual events
Train and mentor HRCS Specialists
Perform related responsibilities as required

Requirements

What you’ll need

Bachelor's degree and two years of related customer service or help desk experience, preferably with human resources information systems, or an equivalent combination of education, training and experience
Must reside in the state of Georgia
Must be able to commute to Emory University on a flexible weekly schedule based on business needs
Knowledge of HRIS and HRTS applications
Knowledge of US visa types, Form I-9, and work authorization regulations
Working knowledge of benefits, payroll, recruiting, employee relations, and compensation principles
Ability to troubleshoot data entry situations, HRIS issues, and payroll-related issues
Ability to interpret employment and pay policies
Ability to conduct quality control audits and resolve data errors
Ability to train and mentor HR support specialists

Benefits

Comp & perks

Opportunity to work from home regularly under department guidelines
Hybrid remote work arrangement
Equal opportunity employment
Reasonable accommodations for qualified individuals with disabilities