Manager, Critical IT Facilities

Emory University

. Serve as the subject matter technical expert for critical facilities, data center systems, and critical IT infrastructure .

Posted 11/11/2026full-timeAtlanta • Georgia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data center operations, including risk management, emergency management, and compliance with audit standards. Proficient in managing critical IT infrastructure and implementing strategies for efficiency and reliability in data center environments.

Highest-signal resume keywords

Data Center OperationsRisk ManagementRegistered Communications Distribution Designer (RCDD)Project ManagementEnvironmental Data Center Equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CablingData Center SystemsCritical IT InfrastructurePerformance ReviewsChange Management ProceduresGreen Data Center StrategiesEquipment InstallationsPower and Cooling DesignsDisaster Recovery PlanningAudit Standards Compliance

Soft Skills

Organizational SkillsCustomer Service SkillsCommunication Skills

Certifications & Qualifications

Registered Communications Distribution Designer (RCDD)

Industry Keywords

Critical Infrastructure Facility SpecialistTelecom-Related FacilitiesEnvironmental IssuesData ClosetsGeneratorUPSPDUElectrical CircuitsFire ProtectionChange Management

About the role

Key responsibilities & impact

Serve as the subject matter technical expert for critical facilities, data center systems, and critical IT infrastructure
Provide technical oversight and planning, risk management, and emergency management support for OIT critical facilities, data closets, and data center colocations
Manage ticket audits, performance reviews, and development of Critical Infrastructure Facility Specialist
Collaborate with internal partners on design, engineering, and implementation for security, electrical, generator, and environmental issues
Identify system opportunities and develop corrective actions to improve efficiency and reliability
Plan and implement green data center strategies to reduce total cost of ownership
Manage equipment installations, cross-connects, electrical requests, relocations, removals, and maintenance schedules
Ensure supporting processes are established and followed
Ensure resources are available and work follows change management procedures
Identify people, processes, metrics, and technology improvements to achieve best-in-class performance, uptime, and reliability
Ensure operational guidelines and applicable standards are met in telecom-related facilities, wiring, and data closets
Partner with Emory work groups to ensure compliance with audit standards
Participate in disaster recovery planning and testing
Manage and provide oversight for Emory OIT data center and data closet projects
Perform related responsibilities and other duties as required

Requirements

What you’ll need

A bachelor's degree and five years of work experience with data center operations, cabling (voice, data, copper, fiber), and environmental data center equipment (UPS, generator, PDU, electrical circuits, fire protection), or an equivalent combination of related work experience, education, and training
Project management experience is a plus
Registered Communications Distribution Designer (RCDD) certification preferred
Experience reviewing current and future state IT and data center requirements and determining optimal floor plan, rack layout and densities, and power and cooling designs desirable
Excellent organizational, customer service, and communication skills
Position tasks are generally required to be performed in-person at an Emory University location

Benefits

Comp & perks

Remote work from home day options may be granted at department discretion
Equal opportunity employment
Reasonable accommodations for qualified individuals with disabilities
Access to Emory University programs and facilities without discrimination