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Network Engineer – OIT
Emory University. Provide technical expertise for network infrastructure designs, expansions and configurations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network infrastructure design, monitoring, and troubleshooting, with a strong focus on optimizing performance and providing 24 x 7 support. Capable of mentoring technicians and implementing best practices in network operations.
Highest-signal resume keywords
Network Infrastructure DesignTroubleshooting and Testing24 x 7 On-Call SupportMentoring and LeadershipNetwork Performance Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network ConfigurationSoftware DevelopmentScriptingCodingNetwork Services MaintenanceData Download MonitoringPerformance OptimizationDocumentation MaintenanceSystem Configuration DesignPost-Mortem Analysis
Soft Skills
Customer InteractionProblem SolvingCollaborationCommunicationLeadership
Industry Keywords
Network Operations CenterIT ExperienceTechnical ExpertiseBest PracticesService Restoration
About the role
Key responsibilities & impact- Provide technical expertise for network infrastructure designs, expansions and configurations
- Monitor critical processes for Emory's enterprise-wide systems and applications in the Network Operations Center
- Monitor data downloads, address interruptions and failures, and troubleshoot issues with programmers and requestors
- Develop software and tools for optimizing network monitoring and performance
- Install, configure, maintain, and troubleshoot network services and devices
- Interact with customers to resolve network issues
- Perform inspections and upgrades and maintain documentation
- Monitor network performance and prepare usage, outage statistics, and post-mortem analyses
- Design system configurations
- Collaborate on active maintenance and future growth
- Set policies, guidelines, and best practices
- Report on results
- Act as a subject matter expert on network communications and provide auxiliary support for Emory IT, LITS, and Healthcare staff
- Provide 24 x 7 on-call support to assist with restoring service
- Troubleshoot, test, script, and code; lead and mentor less-experienced technicians
- Support configuration modifications and changes
- Perform other duties as required
Requirements
What you’ll need- A bachelor's degree in computer science, computer engineering, or related field, and five years of related IT experience, OR an equivalent combination of education, training, and experience
- Aptitude to perform troubleshooting, testing, scripting and coding
- Ability to provide support without direction
- Ability to perform leadership and mentoring of less-experienced technicians
- Ability to provide 24 x 7 on-call support
- Ability to troubleshoot and resolve network and service related issues at the customer premise
Benefits
Comp & perks- Remote work from home day options may be granted at department discretion
- Equal opportunity employment
- Reasonable accommodations for qualified individuals with disabilities