Senior Loan Advisor

Emory University

. Evaluate student loan requests and package financial aid within applicable guidelines and regulations .

Posted 10/6/2026full-timeAtlanta • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating student loan requests and packaging financial aid in compliance with federal and state regulations. Proficient in managing loan processing, scholarship data transfers, and system configuration using FAMS (PeopleSoft) and ELM Resources.

Highest-signal resume keywords

Financial Aid ExperienceFAMS (PeopleSoft) ProficiencyKnowledge of Federal and State RegulationsAnalytical ThinkingCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingScholarship Data TransfersSystem ConfigurationError ResolutionLoan CertificationPolicy DevelopmentData ManagementReport GenerationValidation ReviewFund Packaging

Soft Skills

Attention to DetailProblem-SolvingCommunication Skills

Tools & Technologies

FAMS (PeopleSoft)ELM ResourcesBlackbaud Award Management

Industry Keywords

Student Aid RegulationsFinancial ServicesScholarship ManagementLoan Certification ProcessCustomer Service in Financial Aid

About the role

Key responsibilities & impact

Evaluate student loan requests and package financial aid within applicable guidelines and regulations
Maintain scholarship-related data transfers and process scholarship files
Monitor compliance with federal and state student-aid regulations
Develop policies, procedures, and programs related to functional processes
Represent the department on committees
Provide exceptional customer service to enhance the Office of Financial Aid's mission
Process private loan certification requests in FAMS (PeopleSoft), including fund packaging and certification steps
Communicate with students and families regarding loan certification questions or issues
Assign destination variables and transmit certification information to ELM Resources
Correct loan rejections in ELM
Contact lenders, guarantors, and servicers to resolve loan issues
Meet with lenders regarding products and loan-related issues
Process Parent PLUS and Graduate PLUS loans for an assigned student portfolio
Review and resolve issues identified by validation, origination, on-hold, and mismatch reports
Assist with system configuration and setup for annual loan processing
Assist or guide Financial Aid Advisors on student loan issues
Prepare or assist with loan training for Office of Financial Aid staff
Attend loan-related conferences and virtual training sessions
Inform staff about loan-processing changes and significant challenges
Maintain relevant policy and procedure documents
Maintain import/export processes between FAMS (PeopleSoft) and Blackbaud Award Management
Process scholarship swaps in FAMS, including report generation, testing, file loads, and error resolution

Requirements

What you’ll need

Bachelor's degree and two years of financial aid or related experience, or an equivalent combination of education, training and experience
Experience in financial aid, lending, banking, or financial services
Must be able to commute to Emory University on a flexible weekly schedule based on business needs
Residency in the state of Georgia required
Experience or ability to work with FAMS (PeopleSoft), ELM Resources, and Blackbaud Award Management
Knowledge of federal and state regulations governing student aid
Ability to evaluate student loan requests and package financial aid within applicable guidelines and regulations
Ability to manage loan processing, scholarship data transfers, system configuration, testing, file loads, and error resolution
Analytical thinking, problem-solving, attention to detail, and customer service skills

Benefits

Comp & perks

Flexible hybrid work arrangement
Opportunity to attend loan-related conferences and virtual training sessions
Professional training and development through loan training and system-related learning
Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity and nondiscrimination protections