Total Rewards Manager

Empire State Realty Trust

. Manage day-to-day administration of benefits, payroll, union obligations, and related accounting processes .

Posted 9/29/2026full-timeNew York City • New York • United StatesSeniorLead💰 $140,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in benefits administration, payroll management, and compliance with government regulations. Proficient in managing payroll operations, vendor relationships, and employee benefit programs while ensuring confidentiality and accuracy.

Highest-signal resume keywords

Benefits AdministrationPayroll ManagementADP Workforce NowGovernment Regulations ComplianceHR Metrics and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingBenefits ProcessingRetirement Plan ManagementTime and Attendance ManagementAccount ReconciliationJournal EntriesFMLA AdministrationPFL AdministrationUnion Obligations ManagementAudit Assistance

Soft Skills

Interpersonal SkillsCustomer Service OrientationVerbal CommunicationWritten CommunicationIntegrity

Tools & Technologies

ADP Workforce Now32BJ Employer Self-Service System

Certifications & Qualifications

Bachelor's Degree in Human Resources

Industry Keywords

Payroll OperationsEmployee BenefitsComplianceUnion RelationsWellness Initiatives

About the role

Key responsibilities & impact

Manage day-to-day administration of benefits, payroll, union obligations, and related accounting processes
Manage payroll operations, including time and attendance, payroll questions, and timely, accurate payroll processing
Assist with internal and external audits, examinations, compliance, and tax audits
Coordinate processing of new hires, terminations, and other employee changes
Maintain accurate payroll records and confidential information
Manage, coach, and develop the Payroll & Benefits Administrator
Lead payroll policy development and implementation
Streamline payroll processes and workflows
Oversee employee benefit programs, enrollment, FMLA, PFL, retirement, workers’ compensation, disability, and related programs
Manage vendor relationships, benefit census reports, renewal bids, and 401(k) discriminatory testing
Conduct open enrollment meetings and advise employees on benefits
Resolve benefits issues and improve benefits-function efficiency
Process benefits invoices, billings, reconciliations, union benefits, and dues
Manage wellness initiatives
Maintain the 32BJ Employer Self-Service System and coordinate union audits and payments
Partner with unions and business units on union payroll matters
Assist with monthly financial close, account reconciliations, and journal entries
Support strategic initiatives, process enhancements, and ad-hoc projects

Requirements

What you’ll need

Bachelor's Degree or equivalent experience in Human Resources
10+ years of benefits administration experience preferred
Knowledgeable in government regulations related to payroll such as ACA, ERISA, FMLA, PFL and state and federal regulations
Retirement plan management and/or administration experience
Knowledge of and experience using ADP Workforce Now
Demonstrated proficiency with HR metrics and reporting
Strong interpersonal skills and customer service orientation
Excellent verbal and written communication skills
Integrity, discretion and sensitivity to confidential information
Ability to prioritize, multitask and operate independently in a deadline-driven environment
Ability to interact with managers and employees at all levels
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Benefits

Comp & perks

Competitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital, Accident, and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional, financial, and legal support
Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs