FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Warehouse and Customer Support Representative
Emser Tile. Execute daily warehouse operations, including receiving, inspection, labeling, stocking, picking, packing, and shipping .
About the role
Key responsibilities & impact- Execute daily warehouse operations, including receiving, inspection, labeling, stocking, picking, packing, and shipping
- Manage inventory integrity and conduct daily inventory reconciliations
- Resolve inventory discrepancies and generate and maintain inventory reports
- Handle will-call customers and provide professional service
- Receive, record, issue, and transport goods accurately and efficiently
- Operate a forklift to load and unload freight from inbound and outbound trucks and customer vehicles
- Keep the warehouse, loading docks, ramps, and building exterior clean, organized, and safe
- Answer phone inquiries and greet and assist walk-in customers
- Generate or process pick slips
- Prepare basic sample boards for branch and customer showrooms
- Interface with Sales Representatives, Builders, Designers, Contractors, and walk-in customers
- Respond to customer requests and provide general account assistance
- Assist customers with product selections and resolve inquiries
- Enter orders accurately and efficiently
- Coordinate order entry, product and pricing inquiries, order status, and tracking
- Process payments and vendor stock orders
- Manage open orders and reconcile the cash drawer
- Prepare bank deposits and end-of-day paperwork
- Maintain showroom cleanliness, safety compliance, sample updates, and monthly inventory audits
- Perform other tasks supporting customer service and warehouse operations
Requirements
What you’ll need- 1–3 years of experience in building, construction, design, or warehouse environments preferred
- Results-driven, customer-focused, highly organized, and detail-oriented
- Ability to work effectively as part of a team and thrive in a busy environment
- Outstanding leadership, critical thinking, decision-making, and listening skills
- Strong relationship-building skills and composure under pressure
- Knowledge of database and query functions
- Functional computer skills
- Ability to accurately read and respond to non-verbal communication
- Excellent basic math skills, including piece-to-square-foot calculations and product counting/tracking
- Ability to create and produce basic sample boards
- Ability to handle inventory safely and efficiently
- Forklift certification and experience using a wet saw are a plus
- Bilingual in Spanish and English preferred, or other language as appropriate for the area
- Must be able to pass a background check
- Ability to stand, use hands, and reach with hands and arms for prolonged periods
- Ability to walk, stoop, kneel, crouch, crawl, sit, climb, and balance
- Ability to lift and/or move up to 50 pounds regularly
- Specific vision abilities including close vision, peripheral vision, and ability to adjust focus
- Ability to talk on the phone and use computers for extended periods
- Regular, predictable attendance is an essential function
- Ability to operate a forklift safely and efficiently is required
- Must maintain a clean, professional appearance and adhere to the company dress code policy
Benefits
Comp & perks- Hourly compensation of $17.00–$25.00
- Flexibility to work additional hours based on business needs
- Equal employment opportunity
- Reasonable accommodations for individuals with disabilities during the application process