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EMTELCO S.A.

Analista de Soporte, Visor360

EMTELCO S.A.

. Gestionar incidentes y requerimientos .

Posted 10/1/2026full-timeMedellín • ColombiaJunior💰 COP 2,813,479 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in managing incidents and requirements while providing user support and resolving cases related to Visor360. Strong diagnostic skills with experience in Python and Postgres for effective problem-solving.

Highest-signal resume keywords
Visor360 SupportIncident ManagementPython ProgrammingPostgres DatabaseUser Support

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Incident ManagementDiagnostic SkillsProblem SolvingPython ProgrammingPostgres Database
Soft Skills
User SupportCommunication
Tools & Technologies
Visor360
Certifications & Qualifications
Tecnólogo o Profesional en Sistemas o Informática

Tech Stack

Tools & technologies
PostgresPython

About the role

Key responsibilities & impact
  • Gestionar incidentes y requerimientos
  • Realizar diagnóstico, seguimiento y solución de casos
  • Mantener actualizada la información de la plataforma Visor360
  • Brindar soporte a usuarios y resolver casos relacionados con Visor360

Requirements

What you’ll need
  • Tecnólogo o profesional en Sistemas o Informática
  • Mínimo 6 meses de experiencia en soporte de Visor360
  • Conocimiento en Python y Postgres
  • Disponibilidad para trabajar de lunes a jueves de 7:30 a.m. a 4:30 p.m. y viernes hasta las 4:00 p.m.

Benefits

Comp & perks
  • Auxilio de transporte
  • Seguro de vida
  • Horario flexible
  • Cupones
  • No se labora fines de semana