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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IaaS and related Microsoft and Linux systems, with a strong focus on cloud technologies, system administration, and security compliance. Proficient in developing service processes and documentation while effectively communicating with stakeholders.
Highest-signal resume keywords
NATO COSMIC TOP SECRET Security ClearanceIaaS Operations and StandardsVMware ESXi and Hyperconverged InfrastructureLinux and Windows Operating Systems ManagementRed Hat Ansible Automation Platform
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IaaS ManagementSystem AdministrationCloud TechnologiesLinux Fleet ManagementOS Upgrades and Patch ManagementInteroperability Issue ResolutionEnterprise Load-Balancing SolutionsDocumentation and SOP CreationSLA Compliance MonitoringChange Management Processes
Soft Skills
Team CollaborationTechnical Issue ResolutionOutstanding Communication SkillsWillingness to Work Outside Regular Hours
Tools & Technologies
VMware HypervisorRHEL and Oracle LinuxActive DirectoryBash ScriptingRed Hat Satellite
Certifications & Qualifications
Virtualization CertificationsLinux CertificationsCloud CertificationsContainerization Technologies Certifications
Industry Keywords
Defense-Grade Security ControlsNATO Responsibilities and StructureService Provisioning Organization ExperienceCloud Monitoring and OptimizationSOPs and SOIs Development
Tech Stack
Tools & technologiesAnsibleCloudLinuxOracleVMware
About the role
Key responsibilities & impact- Support, contribute to, develop, and manage IaaS and related Microsoft and Linux systems across their full lifecycle
- Operate and maintain NISC IaaS services hosted on-premises, in private clouds, or public clouds
- Perform system administration for assigned IaaS-related systems
- Identify and troubleshoot issues and assist with timely resolution
- Follow change management processes and update network topology diagrams and the CMDB
- Advise and support the IaaS Service Area Owner and Service Delivery Managers
- Coordinate with IaaS management throughout the capability lifecycle
- Monitor SLA compliance
- Develop IaaS service processes, SOPs, and SOIs
- Prepare reports, briefings, position papers, and presentations for senior management
- Undertake ad hoc NISC Business Area tasks
- Work scheduled maintenance, service-affecting activities, exercises, crisis situations, and contingency situations outside regular hours as needed
- Provide on-call support during weekends when necessary
- Travel and work at SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other NCIA data centers as required
Requirements
What you’ll need- Currently active NATO COSMIC TOP SECRET security clearance
- Higher vocational training in a relevant discipline with 4 years post-related experience, or a secondary educational qualification with 6 years post-related experience
- Practical proficiency in on-premises and public/private cloud technologies
- Familiarity with IaaS operations and standards, including physical and virtual servers, VMware hypervisor, and storage devices
- Hands-on experience with VMware ESXi, blade and rack-mount servers, and Hyperconverged Infrastructure (vSAN)
- Competence with Linux and Windows operating systems, including Active Directory, hardening, and patching
- Experience supporting global Linux infrastructure in IaaS Platforms environments
- Experience managing RHEL and Oracle Linux 8–10 environments
- Experience resolving interoperability issues between Linux hosts and enterprise network storage
- Experience with Red Hat Ansible Automation Platform and Bash
- Experience managing Linux fleets via Red Hat Satellite
- Experience executing OS upgrades and end-to-end patch management
- Knowledge of defense-grade security controls, firewall rules, mandatory access controls, and security contexts
- Experience configuring and optimizing enterprise load-balancing solutions
- Experience with IaaS, PaaS, SaaS, cloud monitoring, and optimization
- Ability to function effectively within a team, provide IT support, and resolve technical issues
- Proficiency in documenting designs and configurations and creating SOPs and training materials
- Outstanding verbal and written communication skills
- Willingness to respond to incidents outside regular working hours
- Industry certifications related to virtualization, Linux, cloud, and containerization technologies desirable
- Previous service provisioning organization experience desirable
- Familiarity with NATO responsibilities and structure desirable