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Assistant VP – Claims Litigation
Encova Insurance. Lead and support litigation strategy and outcomes across Encova's Property & Casualty business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in litigation management within the Property & Casualty insurance sector, focusing on strategic direction, performance improvement, and effective claims handling. Proven ability to lead teams, develop talent, and foster collaboration while ensuring compliance with legal standards and enhancing customer experience.
Highest-signal resume keywords
Litigation ManagementP&C Insurance ExpertiseClaims Handling PracticesAnalytical SkillsLeadership and Talent Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Litigation StrategyCoverage AnalysisLiability AnalysisMediation and ArbitrationLarge Loss ManagementContractual Risk TransferCivil Procedure KnowledgeInsurance Coverage ExpertisePerformance MonitoringCost-Containment Strategies
Soft Skills
Superior Communication SkillsConflict ResolutionDecision-MakingCoaching and MentoringCollaboration
Tools & Technologies
Management Information SystemsAnalytics Tools
Industry Keywords
Property & Casualty InsuranceWorker's CompensationCommercial Lines ProductsGeneral Insurance LawTort Law
About the role
Key responsibilities & impact- Lead and support litigation strategy and outcomes across Encova's Property & Casualty business
- Provide direction and technical guidance through management involvement and frequent file review
- Drive resolution-focused behaviors and proactive management of litigated claims
- Ensure sound litigation management practices that protect policyholders, improve customer experience, and minimize litigation exposure
- Develop and execute cost-containment strategies, including law-firm relationship management, performance monitoring, assessment, and legal bill review
- Develop key performance indicators to measure operational effectiveness, claim outcomes, and expense management
- Analyze Litigation Services results and recommend strategies or action plans to improve performance, policy, procedure, efficiency, and service
- Reinforce Litigation Services and Claims missions, strategies, and business objectives
- Promote collaboration with outside counsel to deliver desired stakeholder outcomes
- Use reporting, management information, and analytics to identify trends, exposures, and intervention opportunities
- Ensure large-loss governance and notify Business and Reinsurance partners of reportable litigation matters
- Review and approve settlement, payment, and reserving authority requests
- Assess new litigation matters and assign them to appropriately skilled team members
- Ensure timely and appropriate reserving practices throughout litigation
- Build enterprise relationships and align Litigation Services objectives with broader business objectives
- Provide legal insight, guidance, and support to Claims and other company departments
- Attract, retain, and develop talent through training, career pathing, succession planning, staffing, engagement, and performance management
- Build a culture of innovation, diversity of thought, collaboration, and accountability
- Participate in or facilitate roundtables and authority board reviews on resolution, reserving, coverage, liability, and damages
- Lead or participate in Litigation Services projects
- Assume VP Claim Litigation duties during the VP's absence
- Perform other duties as assigned
Requirements
What you’ll need- Experience as a practicing attorney and/or experience in P&C or Worker's Compensation insurance litigation management required
- P&C/Worker's Compensation insurance industry leadership experience strongly preferred
- Significant knowledge of Worker's Compensation and/or P&C coverages, liability, and exposures including commercial and personal auto, construction (worksite accident and defect), general liability (premises, completed operations, products), first-party property, first-party auto, and bad faith
- Thorough knowledge and understanding of contractual risk transfer, tort law, civil procedure, insurance coverage, general insurance law, and commercial lines products
- Skilled in coverage, liability/damages analysis, and litigation strategy, with expert litigation management skills
- Experience with large loss management
- Experience with mediation, arbitration, and settlement negotiations
- Technical expertise to evaluate severe and complex claims
- Effective claims handling practices
- Superior written and verbal communication skills with the ability to persuade, influence and achieve buy-in
- Superior interpersonal, customer service, and conflict resolution skills
- Strong decision-making and analytical skills
- Ability to coach, mentor, develop talent, deliver performance assessments, and employ performance management
- Ability to leverage analytics and management information to identify trends and develop strategic action
- Ability to lead, inspire, motivate, drive performance, foster collaboration, build trust, and facilitate relationships
- Personal accountability for results and commitment to continuous improvement
- Must reside and work within one of Encova's eligible U.S. payroll states: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, or Wisconsin
Benefits
Comp & perks- Health, Dental & Vision Insurance
- Company-provided life and income protection plans
- Eligibility to participate in a company incentive bonus program
- 401(k) Retirement Plan - 100% company match up to 7% on annual salary
- Paid Time Off, Paid Holidays, and Floating Holidays
- Flexible Work Arrangements - Hybrid and remote depending on the role
- Competitive compensation package