Encova Insurance

Data Analyst

• Act as an internal consultant for business partners throughout the enterprise
• Collect and integrate appropriate data to support business decisions
• Meet with internal analytics consultants and business partners to understand analytics needs and propose solutions
• Identify, collect, and integrate internal and external data sources
• Create reports or data views for business partners
• Build predictive models, including linear and non-linear regression and decision trees, for loss costs, marketing response, conversion, fraud, and other target variables
• Create or enhance tools to simulate and monitor the impact of business decisions
• Provide clear documentation for governance processes
• Work with the Data Services unit to maximize the value of existing solutions and guide incorporation of new elements
• Perform ad hoc analyses and reporting
• Improve data extractions and processes related to essential functions
• Perform other duties as assigned

Analytics Analyst II

Accounting Manager

• Assist with daily, monthly, and/or quarterly accounting tasks
• Prepare journal entries
• Generate and analyze reports
• Assist with tax or compliance activities
• Support accounts payable functions
• Perform reconciliations
• Support cross-functional accounting department project initiatives
• Participate in company-wide intern program activities
• Provide short-term vacation coverage for employees
• Perform other duties as assigned
• Gain exposure to financial reporting, investments, reinsurance, property and casualty accounting, accounting operations, accounts payable, and tax

Accounting Intern

Actuary

• Develop rate indications following standard actuarial practices.
• Review rating-plan components using internal profitability data and competitive analysis.
• Calculate impacts of proposed rate, rule, and form changes.
• Prepare rate filings and work with state insurance departments to obtain regulatory approval.
• Track changes made by ISO and Workers Comp rating bureaus.
• Present findings, predicted outcomes, implications, and recommendations to business partners.
• Support maintenance and development of actuarial pricing models.
• Provide clear documentation for governance processes.
• Perform ad hoc analyses and reporting to support business partners and provide actuarial background on financial results.
• Mentor and train technicians and interns.
• Partner with business profit centers to support profitable growth goals and strategies.

Actuarial Analyst I, Commercial Lines

Attorney

• Provide timely legal and technical guidance on complex commercial and personal lines coverage matters
• Analyze policy language, endorsements, exclusions, claim facts, and applicable law
• Guide coverage investigations and prepare coverage opinions and legal analyses
• Review coverage communications
• Advise Claims leadership on dispute resolution, extra-contractual exposure, bad-faith allegations, claim handling concerns, and legal risks
• Serve as Claims’ senior technical resource for significant coverage litigation and declaratory judgment actions
• Develop and execute litigation and resolution strategies with Claims leadership, Legal, and outside counsel
• Support pleadings, discovery, mediation, settlement, budgets, and trial preparation
• Evaluate outside counsel performance and legal expense
• Guide responses to Department of Insurance complaints, regulatory inquiries, market conduct examinations, and regulatory reviews
• Support responses to subpoenas, records and discovery requests, and other legal process involving claim files
• Monitor regulatory developments and claim handling requirements
• Develop guidance, training, technical standards, templates, playbooks, and learning tools
• Promote consistent coverage positions and claim handling practices across all lines of business
• Participate in roundtables addressing coverage, exposure evaluation, litigation strategy, reserving, settlement authority, and claim handling
• Identify recurring coverage issues, legal and regulatory developments, and claim trends requiring action
• Support quality assurance and file reviews
• Mentor claims professionals and leaders
• Monitor judicial, regulatory, legislative, and industry developments affecting insurance coverage and claim handling
• Partner with Underwriting and Legal on policy language, endorsements, coverage provisions, and product modifications
• Support Claims initiatives involving new tools, processes, or workflows
• Handle coverage opinions, legal research, correspondence, and claim-related consultation internally
• Establish referral criteria for outside coverage counsel and Legal Department involvement
• Evaluate law firm performance, staffing, strategy, budgets, results, and legal spend
• Partner with Claims leadership and Reinsurance stakeholders on significant losses, coverage issues, treaty interpretation, reporting obligations, recoverability, and reinsurer relationships
• Attend mediations, arbitrations, depositions, trials, regulatory meetings, and other proceedings as appropriate
• Represent Claims on cross-functional committees, projects, and strategic initiatives
• Participate in industry conferences, professional organizations, and continuing legal education activities
• Perform other duties as assigned

Senior Coverage Attorney

Administration

• Serve as the primary technical and operational owner of Encova’s ServiceNow HAM and SAM modules
• Lead configuration improvements, workflow enhancements, and lifecycle automation within ServiceNow ITAM
• Ensure asset data accuracy through proactive monitoring, reconciliation, and governance controls
• Partner with ServiceNow platform owners to design scalable, maintainable ITAM solutions
• Lead integrations between ServiceNow and procurement, inventory, CMDB, and endpoint management systems
• Provide guidance and mentorship to junior ITAM staff and cross-functional contributors
• Oversee and optimize the full hardware lifecycle, including request, procurement, receipt, deployment, maintenance, recovery, and disposal
• Track IT hardware assets and coordinate lifecycle documentation, accountability, and compliance
• Establish and enforce asset tagging standards, stockroom processes, and chain-of-custody controls
• Lead vendor and partner coordination for asset fulfillment, logistics, and disposal
• Lead software entitlement management, license allocation, and compliance oversight within ServiceNow SAM
• Conduct software reconciliation, optimization analysis, and cost-reduction initiatives
• Oversee software request workflows, automated fulfillment, and approval governance
• Monitor unauthorized or unlicensed software usage and coordinate remediation
• Support vendor audits, true-ups, and contract renewals with accurate, audit-ready data
• Develop and maintain dashboards, KPIs, and reporting for asset inventory, lifecycle health, compliance, and financial impact
• Lead internal controls, audit support, and regulatory compliance activities related to IT assets
• Document and refine ITAM processes, SOPs, and governance frameworks
• Collaborate with Finance on asset valuation, depreciation, budgeting, and cost-allocation strategies
• Drive cross-functional initiatives to improve asset lifecycle efficiency, reduce risk, and enhance user experience
• Recommend and implement ITAM best practices, industry standards, and process improvements

Senior IT Asset Management Administrator

Claims Specialist

• Manage indemnity and medical workers’ compensation claims from investigation through cost-effective conclusion
• Evaluate claims and establish action plans for medical and indemnity benefits
• Determine compensability, benefit eligibility, claim outcomes, reserves and settlement strategies
• Gather facts through interviews and recorded statements
• Identify and pursue subrogation recoveries
• Consult with claim directors, return-to-work specialists, nurse case managers, medical professionals and legal counsel
• Collaborate with injured workers, employers, counsel and healthcare professionals to manage costs and promote quality care
• Facilitate injured workers’ safe and timely return to work
• Manage claims litigation, expenses and panel counsel
• Analyze reports from physicians, attorneys and vocational rehabilitation experts
• Evaluate and negotiate claim settlements
• Present claim details at internal team staffing and provide guidance
• Participate in claim reviews, onboardings and policyholder/agent meetings
• Develop presentations for special projects, meetings and conferences
• Collaborate with policyholders to align objectives and foster continuous improvement

Lost Time Claims Specialist – Workers' Compensation

Engineer

• Provide support for end-user compute-based systems across the Encova enterprise
• Install, configure, and maintain associate-facing systems and solutions
• Provide technical support for local and remote teams and project teams
• Serve as VMware platform co-product engineer for the virtual desktop environment
• Execute tasks and project phases and support client-based applications
• Ensure deployment standards are met according to solution and project scope documentation
• Participate in knowledge transfer and cross-training
• Perform technical systems analysis and design
• Provide consulting support on technical topics
• Participate in activities resolving business application and technical problems
• Provide feedback on the impact of company decisions and new project charters on systems
• Project software and hardware requirements and budgets and review contracts and associated assets
• Process Request, Incident, and Problem tickets
• Support integrations designed with business stakeholders and product vendors
• Implement and maintain tools, technologies, and processes to improve software and software delivery
• Complete project-related tasks and provide status updates
• Adhere to IT principles including High Availability, Least Privilege, and Customer Service
• Monitor technology trends and compliance regulations
• Perform other duties as assigned