Billing and Payment Specialist

Encova Insurance

. Process and accurately post customer payments received through lockbox, electronic payments, ACH, wire transfers, and checks .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $43,950 - $70,319 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing, accounts receivable, and cash application processes, with a strong focus on accuracy and compliance with accounting standards. Proficient in utilizing financial systems and Microsoft Excel to enhance operational efficiency and customer service.

Highest-signal resume keywords

Billing ProceduresAccounts Receivable ManagementCash ApplicationMicrosoft Excel ProficiencyCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BillingAccounts ReceivableCash ApplicationPayment ProcessingReconciliationFinancial ReportingTreasury OperationsAutomated Billing SystemsPayment Processing PlatformsAccounting Standards Compliance

Soft Skills

Attention to DetailEffective CommunicationProblem-SolvingTime ManagementTeam Collaboration

Certifications & Qualifications

Associate Degree in AccountingAssociate Degree in FinanceAssociate Degree in Business Administration

Industry Keywords

Payment DiscrepanciesCustomer Account IssuesCash Receipt ActivityProcess ImprovementMonth-End ClosingInternal Control Requirements

About the role

Key responsibilities & impact

Process and accurately post customer payments received through lockbox, electronic payments, ACH, wire transfers, and checks
Prepare and reconcile daily bank deposits and cash receipt activity
Research and resolve payment discrepancies, unapplied cash, billing errors, and customer account issues
Maintain accurate customer account records and ensure timely application of payments
Monitor accounts receivable balances and assist with collection efforts on past-due accounts
Respond to customer and internal inquiries regarding billing, payment status, account balances, and transactions
Perform daily, weekly, and monthly reconciliations of billing, payment, and cash activity
Identify process improvement opportunities to enhance efficiency, accuracy, and customer service
Support month-end closing processes and provide reporting related to billing, collections, and cash receipts
Ensure compliance with company policies, accounting standards, and internal control requirements
Assist with testing and implementation of billing, payment, and treasury-related system enhancements
Monitor outstanding checks and credit balances and assist with unclaimed property reports and remittances
Report to the Director, Treasury Operations
Perform other duties as assigned

Requirements

What you’ll need

Associate degree in Accounting, Finance, Business Administration, or a related field preferred
Experience in billing, accounts receivable, cash application, treasury operations, or related financial functions preferred
Experience with automated billing systems and payment processing platforms preferred
Strong understanding of billing, payment processing, cash application, and accounts receivable procedures
Ability to reconcile accounts and investigate discrepancies
Strong attention to detail and accuracy
Proficiency in Microsoft Excel and financial systems
Effective verbal and written communication skills
Strong customer service and problem-solving capabilities
Ability to prioritize work, manage multiple tasks, and meet deadlines
Ability to work independently and as part of a team
Must reside and work within one of Encova Insurance's eligible U.S. states

Benefits

Comp & perks

Bonus/incentive bonus program
Health, Dental & Vision Insurance
Company-provided life and income protection plans
401(k) Retirement Plan with 100% company match up to 7% of annual salary
Paid Time Off
Paid Holidays
Floating Holidays
Flexible Work Arrangements - Hybrid and remote depending on the role
Professional growth and development opportunities