Billing & Payment Specialist

Encova Insurance

. Process and accurately post customer payments through lockbox, electronic payments, ACH, wire transfers, and checks .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $43,950 - $70,319 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing, accounts receivable, and cash application processes, with a strong focus on accuracy and compliance with accounting standards. Proficient in utilizing financial systems and Microsoft Excel to enhance reporting and operational efficiency.

Highest-signal resume keywords

BillingAccounts ReceivableCash ApplicationPayment ProcessingMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ProceduresAccounts ReconciliationPayment ProcessingCash Receipt ActivityFinancial ReportingDiscrepancy InvestigationAutomated Billing SystemsTreasury OperationsProcess ImprovementCompliance

Soft Skills

Attention to DetailEffective CommunicationCustomer ServiceProblem-SolvingTime Management

Tools & Technologies

Financial SystemsAutomated Billing Platforms

Industry Keywords

AccountingFinanceTreasuryPayment ProcessingCash Management

About the role

Key responsibilities & impact

Process and accurately post customer payments through lockbox, electronic payments, ACH, wire transfers, and checks
Prepare and reconcile daily bank deposits and cash receipt activity
Research and resolve payment discrepancies, unapplied cash, billing errors, and customer account issues
Maintain accurate customer account records and ensure timely payment application
Monitor accounts receivable balances and assist with collection efforts on past-due accounts
Respond to customer and internal inquiries about billing, payment status, account balances, and transactions
Perform daily, weekly, and monthly reconciliations of billing, payment, and cash activity
Identify process improvements to enhance efficiency, accuracy, and customer service
Support month-end closing and provide billing, collections, and cash receipts reporting
Ensure compliance with company policies, accounting standards, and internal controls
Assist with testing and implementation of billing, payment, and treasury-related system enhancements
Monitor outstanding checks and credit balances and assist with unclaimed property reports and remittances
Report to the Director, Treasury Operations
Perform other duties as assigned

Requirements

What you’ll need

Associate degree in Accounting, Finance, Business Administration, or a related field preferred
Experience in billing, accounts receivable, cash application, treasury operations, or related financial functions preferred
Experience with automated billing systems and payment processing platforms preferred
Strong understanding of billing, payment processing, cash application, and accounts receivable procedures
Ability to reconcile accounts and investigate discrepancies
Strong attention to detail and accuracy
Proficiency in Microsoft Excel and financial systems
Effective verbal and written communication skills
Strong customer service and problem-solving capabilities
Ability to prioritize work, manage multiple tasks, and meet deadlines
Ability to work independently and as part of a team
Must reside and work within one of Encova's eligible U.S. states, including Ohio

Benefits

Comp & perks

Health, Dental & Vision Insurance
Company-provided life and income protection plans
Eligibility to participate in a company incentive bonus program
401(k) Retirement Plan - 100% company match up to 7% on annual salary
Paid Time Off, Paid Holidays, and Floating Holidays
Flexible Work Arrangements - Hybrid and remote depending on the role