Lender Relationships Manager

Endeavor Flow

. Manage Endeavor's lender program portfolio day-to-day, tracking approval rates, MDR performance, waterfall positioning, and coverage against agreed program terms .

Posted 10/12/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing lender programs, including performance tracking, onboarding processes, and customer communication. Proficient in consumer lending principles and capable of identifying opportunities for program improvement.

Highest-signal resume keywords

Lender Relations ManagementConsumer Lending ProgramsOnboarding CoordinationPerformance MonitoringDocumentation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Approval RatesUnderwriting CriteriaMDR PerformanceWaterfall LogicProgram Management

Soft Skills

Detail-OrientedOrganizedCollaborativeResponsiveCustomer-Facing Communication

Industry Keywords

FintechHealthcare FinancePoint-of-Sale LendingDental FinanceMedical Financing

About the role

Key responsibilities & impact

Manage Endeavor's lender program portfolio day-to-day, tracking approval rates, MDR performance, waterfall positioning, and coverage against agreed program terms
Monitor lender program performance and flag issues, trends, and opportunities in regular reviews with leadership
Lead lender onboarding from term sheet to live integration, coordinating with product and engineering on technical requirements, credentialing, and go-live
Serve as the primary point of contact for Endeavor customers on lender capabilities, available financing products, and program pricing
Manage underwriting communication between Endeavor and lender partners, including credit policy updates, documentation requirements, and approval rate feedback loops
Build and maintain program documentation, rate sheets, and internal resources for customer success and sales teams
Identify opportunities to expand, renegotiate, or improve lender programs as Endeavor's volume grows
Report directly to the founder and Head of Lending

Requirements

What you’ll need

3–6 years in lender relations, partnerships, or program management in consumer lending, fintech, or healthcare finance
Understanding of consumer lending programs, including approval rates, underwriting criteria, MDRs, promotional terms, and waterfall logic
Comfortable being customer-facing and explaining lender programs clearly to a dental office manager or a DSO CFO
Detail-oriented and organized, with ability to track ownership, follow through on commitments, and keep documentation current
Collaborative and responsive
Experience managing lender or partner onboarding is a strong plus
Background in point-of-sale lending, dental finance, or medical financing preferred