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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Multi-Peril Crop Insurance claims operations, including effective communication with policyholders and agents, analytical problem-solving, and adherence to regulatory standards. Proficient in conducting field inspections and utilizing company software to manage claims processes.
Highest-signal resume keywords
CAPP CertificationCrop Insurance Claims HandlingField Inspection SkillsAnalytical ThinkingEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crop Insurance RegulationsDocumentation RequirementsBasic Mathematical SkillsFact-FindingProblem-SolvingTime ManagementAbility to Lift 50 lbsAbility to Walk 3 MilesAbility to Climb 75 FeetAbility to Work in Confined Spaces
Soft Skills
Interpersonal SkillsOral CommunicationWritten CommunicationTeamworkAbility to Work Under Pressure
Tools & Technologies
Company SoftwareAerial ImageryMaps
Certifications & Qualifications
CAPP CertificationApplicable State License
Industry Keywords
Multi-Peril Crop InsurancePrivate ProductsNamed Peril ClaimsFCICNCISState RegulationsAgricultural Environments
About the role
Key responsibilities & impact- Support Multi-Peril Crop Insurance, Private Products, and Named Peril claims operations
- Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters
- Record and transmit loss information to determine potential damages according to FCIC, NCIS, and Company procedures
- Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins
- Utilize company software and monitor company communications daily
- Follow FCIS, State, and Company rules, regulations, policies, and procedures
- Complete initial and ongoing training and certifications required by FCIC and State Regulations
- Explain adjusting procedures and findings to policyholders and agents
- Conduct fact-finding and investigate crop damage to determine potential indemnities
- Learn new crops as needed
- Work in indoor and outdoor agricultural environments
- Travel up to 50%, primarily within a two-hour driving distance from the assigned home office, with occasional out-of-town travel for training and meetings
Requirements
What you’ll need- Preferred 2 years’ experience handling crop insurance claims
- Required CAPP certification
- Valid driver’s license with a satisfactory driving record
- Applicable State license
- High school diploma or equivalent, or equivalent combination of education and experience
- Basic mathematical skills
- Effective interpersonal, oral, and written communication skills
- Ability to complete documentation requirements
- Analytical thinking, fact-finding, and problem-solving ability
- Ability to work independently and within a team environment
- Working knowledge of crop insurance regulations, policies, procedures, and best practices
- Ability to work under pressure and meet tight deadlines
- Strong time management and prioritization skills
- Ability to lift, push, or pull up to 50 lbs. occasionally
- Ability to walk in agricultural fields up to 3 miles
- Ability to climb agricultural storage bins up to 75 feet and perform work at significant heights
- Ability to work in confined spaces and extreme weather conditions
- Ability to work extended hours, weekends, holidays, and/or as needed
- Ability to utilize applicable personal protective equipment
Benefits
Comp & perks- Competitive, high-quality compensation and benefit programs
- Incentive awards for regular, full-time employees based on Company and individual performance
- Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid Life and AD&D benefits, with optional supplemental life coverage for employee, spouse, and children
- Company-paid Disability benefits with salary continuation payments
- 401(k) Retirement Savings Plan with employer contributions
- Paid time off programs, including company-paid holidays
- Parental Leave Benefits and Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement and Professional Qualification benefits
- Remote work arrangement
