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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Multi-Peril Crop Insurance claims operations, including effective communication with policyholders and agents, analytical problem-solving, and adherence to regulatory standards. Proficient in conducting field inspections and utilizing company software for documentation and reporting.
Highest-signal resume keywords
CAPP CertificationCrop Insurance Claims HandlingField Inspection SkillsAnalytical ThinkingEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crop Insurance RegulationsFact-FindingDocumentation RequirementsBasic Mathematical SkillsField MeasurementAerial Imagery InterpretationLoss Information RecordingIndemnity DeterminationProblem-Solving AbilityAbility to Lift Up to 50 lbs
Soft Skills
Interpersonal SkillsAbility to Work IndependentlyTeam CollaborationAbility to Work Under PressureWillingness to Learn
Tools & Technologies
Company SoftwarePersonal Protective Equipment
Certifications & Qualifications
CAPP CertificationApplicable State License
Industry Keywords
Multi-Peril Crop InsurancePrivate ProductsNamed Peril ClaimsFCICNCISAgricultural Storage BinsField InspectionsCrop Damage InvestigationRegulatory ComplianceAgricultural Environments
About the role
Key responsibilities & impact- Support the Upper Midwest team’s Multi-Peril Crop Insurance, Private Products, and Named Peril claims operations
- Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters
- Record and transmit loss information to determine potential damages according to FCIC, NCIS, and company procedures
- Complete field inspections, read maps and aerial imagery, and measure fields and storage bins
- Use company software and monitor company communications daily
- Follow FCIS, state, and company rules, regulations, policies, and procedures
- Complete required training and certifications
- Explain adjusting procedures and findings to policyholders and agents
- Investigate crop damage, conduct fact-finding, record information, and determine potential indemnities
- Travel up to 50%, primarily within a two-hour driving distance of the assigned home office, with occasional travel for training and meetings
Requirements
What you’ll need- Preferred 2 years’ experience handling crop insurance claims
- Required CAPP certification
- Valid driver’s license with a satisfactory driving record
- Applicable State license
- High school diploma or equivalent, or equivalent combination of education and experience
- Bachelor’s degree in agriculture preferred
- Basic mathematical skills
- Effective interpersonal, oral, and written communication skills
- Ability to complete documentation requirements
- Analytical thinking, fact-finding, and problem-solving ability
- Ability to work independently and within a team
- Working knowledge of crop insurance regulations, policies, procedures, and best practices
- Ability to work under pressure and meet tight deadlines
- Willingness to learn new crops
- Ability to work in office settings and outdoors in farm environments
- Ability to lift, push, or pull up to 50 lbs. occasionally
- Ability to walk in agricultural fields up to 3 miles
- Ability to climb agricultural storage bins up to 75 feet and ladders
- Ability to work in confined spaces and extreme weather conditions
- Ability to work extended hours, weekends, holidays, and as needed
- Ability to use required personal protective equipment
Benefits
Comp & perks- Two medical plans, including a Traditional PPO and Consumer Driven Health Plan with Health Savings Account and employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid Life and AD&D benefits, with optional supplemental life coverage
- Company-paid Disability benefits with salary continuation payments
- 401(k) Retirement Savings Plan with employer contributions
- Paid time off programs, including company-paid holidays
- Parental Leave Benefits and Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement and Professional Qualification benefits
- Incentive awards under the pay-for-performance compensation program
- Remote work arrangement
- Global, inclusive workplace and equal-opportunity culture
