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About the role
Key responsibilities & impact- Support the Multi-Peril Crop Insurance, Private Products, and Named Peril claims group
- Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters
- Record and transmit loss information to determine potential damages according to FCIC, NCIS, and company procedures
- Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins
- Monitor company communications and use company software
- Follow FCIS, state, and company rules, regulations, policies, and procedures
- Complete initial and ongoing training and certifications required by FCIC and state regulations
- Explain adjusting procedures and findings to policyholders and agents
- Investigate crop damage, perform fact-finding, record information, and determine potential indemnities
- Train field claims staff on claim procedures, best practices, and compliance standards
- Travel primarily within a two-hour driving distance from the assigned home office, with occasional out-of-town travel for training and meetings
Requirements
What you’ll need- 2 years' experience handling crop insurance claims, preferred
- 2 years' experience as a crop insurance adjuster, preferred
- Required CAPP certification
- Valid driver's license with a satisfactory driving record
- Applicable State license
- High school diploma or equivalent, or equivalent combination of education and experience
- Basic mathematical skills
- Effective interpersonal, oral, and written communication skills
- Ability to complete documentation requirements
- Analytical thinking, fact-finding, and problem-solving ability
- Ability to use company software proficiently
- Working knowledge of crop insurance regulations, policies, procedures, and best practices
- Ability to work independently and within a team
- Ability to work in an office setting and outdoors in a farm environment
- Ability to work under pressure and meet tight deadlines
- Strong time management and prioritization skills
- Willingness to learn new crops
- Ability to lift, push, or pull up to 50 lbs. occasionally
- Ability to walk in agricultural fields up to 3 miles
- Ability to climb agricultural storage bins up to 75 feet and work at significant heights
- Ability to work in confined spaces and extreme weather conditions
- Ability to work around high dust levels
- Ability to use required personal protective equipment
- Ability to work extended hours, weekends, and holidays as needed
- Up to 50% travel, primarily within a two-hour driving distance from the assigned home office
Benefits
Comp & perks- Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with Health Savings Account and employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia for adults and children
- Vision benefits
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid Life and AD&D benefits, with optional supplemental life coverage
- Company-paid Disability benefits with salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Paid time off programs, including company-paid holidays
- Parental Leave Benefits and Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement and Professional Qualification benefits
- Incentive awards based on company and individual performance for regular, full-time employees
- Remote work arrangement
- Global organization focused on diversity, inclusion, and equal opportunity