Senior Technical Specialist – General Liability Claims

Endurance

. Handle Sompo Casualty claims, including primary and/or excess claims .

Posted 10/21/2026full-timeUnited StatesSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing general liability claims, including excess claims, with a strong focus on analytical analysis, negotiation, and relationship management. Proficient in adhering to client-specific guidelines and collaborating with underwriting and actuarial teams to optimize claims handling processes.

Highest-signal resume keywords

General Liability Claims HandlingExcess Claims ManagementClaims Negotiation and SettlementInsurance-Related Designation (RPLU, CPCU, IIA, AMIM)Claims Systems Proficiency (Guidewire, Genius, ImageRight)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisLoss Trend AnalysisClaims Expense ManagementClaims Reserve EstablishmentClaims Handling ExperienceLitigated Claims ManagementNon-Litigated Claims ManagementClaims Portfolio ManagementTechnical OversightClient-Specific Guidelines Adherence

Soft Skills

Effective CommunicationStrong Negotiating SkillsAnalytical SkillsOrganizational SkillsRelationship Management

Tools & Technologies

MS WordMS ExcelMS OutlookIn-House Claims SystemsGuidewireGeniusImageRight

Certifications & Qualifications

Bachelor's DegreeJD PreferredMultiple State Adjuster LicensesInsurance-Related Designation (RPLU, CPCU, IIA, AMIM)

Industry Keywords

Casualty ClaimsClaims SystemsClaims ProcessesUnderwriting SupportActuarial CollaborationClaims PortfolioLitigated MattersHigh Exposure ClaimsClient-Specific GuidelinesClaims Correspondence Management

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Handle Sompo Casualty claims, including primary and/or excess claims
Manage related claims systems and processes
Provide technical oversight and guidance to third-party administrator claim handlers and supervisors
Adhere to client-specific claim handling guidelines
Provide coverage and analytical analysis of potential exposures
Manage assigned counsel and develop strategies to control expenses and resolve litigated claims
Establish appropriate reserves
Analyze loss and expense trends across a claims portfolio
Assist in developing and implementing plans to improve results
Ensure claim information is reviewed and recorded accurately and promptly
Proactively manage correspondence and claim files
Maintain a current diary in compliance with company standards
Represent the company in meetings and negotiations
Maintain claim and industry expertise and communicate significant issues and changes to team members
Support underwriters and actuaries during the renewal process
Communicate with and support underwriting and other functional groups

Requirements

What you’ll need

Minimum 5+ years’ experience in general liability claims handling
Career history of increasing responsibility
At least 3–5+ years handling excess claims, including large limit and high exposure claims
Bachelor’s degree required; JD preferred
Strong preference for pursuing or having pursued an insurance-related designation such as RPLU, CPCU, IIA, or AMIM
Multiple state adjuster licenses are a plus; may be required to obtain licenses or additional state licenses
Direct handling experience with varied general liability exposure claims, including litigated and non-litigated matters with typical exposure up to $2M USD
Experience evaluating, handling, negotiating, and settling claims
Ability to establish close working relationships with underwriting and actuarial departments
Strong negotiating, analytical, written, and organizational skills
Effective communication with internal and external stakeholders
Advanced relationship management skills
Strong computer skills, including MS Word, Excel, Outlook, and in-house claims systems
Guidewire, Genius, and ImageRight experience is a plus

Benefits

Comp & perks

Two medical plans, including a Traditional PPO and Consumer Driven Health Plan with Health Savings Account and employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care and Dependent Care Flexible Spending Accounts
Company-paid Life and AD&D benefits
Optional supplemental life coverage for employee, spouse, and children
Company-paid Disability benefits with salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Paid time off and company-paid holidays
Parental Leave Benefits and Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement and Professional Qualification benefits
Incentive awards based on company and individual performance
Equal opportunity and accommodation support during the application process