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Vice President, Head of Design, Professional Liability Claims
Endurance. Lead the claims portfolio, including related sub-classes and complex claims, to deliver strong business outcomes across loss ratio, capital, and brand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex claims portfolios, with a strong focus on professional liability claims, particularly in the Architects & Engineers and Construction sectors. Proven ability to enhance portfolio performance through strategic insights, stakeholder collaboration, and operational excellence.
Highest-signal resume keywords
Law DegreeClaims Portfolio ManagementComplex Claims AnalysisClient Relationship ManagementPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Coverage AnalysisLiability AnalysisDamages AnalysisClaims ManagementSettlement NegotiationsRegulatory Standards ComplianceOperational Priorities ExecutionClaims IntelligenceRisk SelectionPricing Strategy
Soft Skills
Analytical SkillsDecision-MakingOrganizational SkillsResource ManagementClient Service Focus
Tools & Technologies
MS WordMS ExcelMS OutlookClaims SystemsGuidewireImageRight
Industry Keywords
Professional Liability ClaimsArchitects & EngineersConstruction ProfessionalClaims StrategyUnderwriting PlansClaims PortfolioIndemnity ControlCustomer Experience ImprovementClaims Operational PrioritiesEmerging Claim Trends
Tech Stack
Tools & technologiesGuidewire
About the role
Key responsibilities & impact- Lead the claims portfolio, including related sub-classes and complex claims, to deliver strong business outcomes across loss ratio, capital, and brand
- Oversee portfolio management in line with claims strategy to support underwriting plans and strategic objectives
- Provide expert insights and recommendations to enhance portfolio and product performance
- Drive continuous improvement to control indemnity, reduce expense, and improve customer experience
- Collaborate with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence
- Ensure Sompo Values are reflected in the performance of the role and team
- Manage and develop a team of claims professionals handling complex professional liability claims, including Architects & Engineers, Construction Professional, and Pollution matters
- Serve as the key technical and claim portfolio contact for internal and external stakeholders, including claims management, underwriters, brokers, clients, and senior leadership
- Identify and execute claims operational priorities, claims management requirements, regulatory standards, portfolio exposures, and emerging claim trends
- Provide coverage, liability, and damages analysis; respond to coverage questions; resolve claim-related issues; and support Professional Lines policy drafting
- Represent the Company at client meetings, mediations, industry events, and conferences, including potential speaking, presenting, and publishing on claim trends and issues
- Collaborate with Global Sompo Claims colleagues and other functional groups on strategic projects, complex claims, and business initiatives
Requirements
What you’ll need- Law degree required
- Ideally 8+ years of claims experience, supervisory experience at an insurance company, and/or relevant law firm experience
- Proven ability to analyze coverage, liability, and damages for complex professional liability claims, particularly Architects & Engineers and Construction Professional matters
- Experience directly handling complex primary and excess claims, including mediations and settlement negotiations
- Ability to build strong working relationships with underwriting, actuarial, legal, and other internal stakeholders
- Excellent presentation, verbal, and written communication skills
- Strong analytical, decision-making, organizational, and resource management abilities
- Strong client service focus and computer skills, including MS Word, Excel, Outlook, and claims systems
- Guidewire and ImageRight experience preferred
Benefits
Comp & perks- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care & Dependent Care Flexible Spending Accounts
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Competitive Parental Leave Benefits & Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement & Professional Qualification benefits
- Incentive awards based on Company and individual performance
- Travel as needed for strategic projects, complex claims, and business initiatives