Operations Administrator – Billing, Operations Support

EnerStar Solutions

. Coordinate customer tickets through email, Open Ticket, and other applicable customer portals.

Posted 11/2/2026full-timeRemote • Oklahoma • United StatesJuniorMid-Level💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in invoice reconciliation, billing processes, and customer ticketing within the Oil & Gas industry. Proficient in Microsoft Excel and Office, with strong organizational, problem-solving, and communication skills to manage multiple priorities effectively.

Highest-signal resume keywords

Invoice ReconciliationBilling ProcessesPurchase OrdersMicrosoft ExcelOil & Gas Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Invoice ReconciliationBilling ProcessesPurchase OrdersAccrualsProfit MarginThird-Party CostsData AnalysisVendor InvoicesCost AllocationMonth-End Closing

Soft Skills

Attention to DetailOrganizational SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication

Tools & Technologies

Microsoft ExcelMicrosoft Office

Industry Keywords

Oil & GasCustomer TicketingAdministrative SupportOperations SupportAccounting Support

About the role

Key responsibilities & impact

Coordinate customer tickets through email, Open Ticket, and other applicable customer portals.
Serve as a primary point of contact for divisional customer ticketing and billing documentation.
Create purchase orders as requested.
Review, code, and approve vendor invoices for monthly reporting.
Match invoices to expected costs and investigate discrepancies internally and with vendors.
Assist with third-party transaction and invoice reconciliation.
Support cost allocation, revenue billing, and divisional data analysis.
Ensure customer tickets are complete, accurate, approved, and closed according to reporting requirements.
Assist with month-end closing activities, targeted for completion by the 9th of each month.
Assist with asset inventory control documentation.
Follow up with customers and internal teams when additional information is needed for billing or ticketing.
Communicate regularly with Divisional Managers and Operations employees.
Maintain productive relationships with customers and vendors.
Manage multiple priorities while consistently meeting deadlines.
Support additional operational and administrative needs as assigned.
Maintain a strong focus on safety, accuracy, quality, and EnerStar's Core Values.

Requirements

What you’ll need

Minimum 2 years of experience in an administrative, operations support, accounting support, billing, or similar position.
Experience supporting invoice reconciliation, billing, purchase orders, customer ticketing, or related administrative processes is strongly relevant.
Oil & Gas industry experience is an asset.
Strong Microsoft Excel and Microsoft Office skills.
Working knowledge of accounting concepts such as accruals, profit margin, and third-party costs.
Excellent attention to detail and accuracy.
Strong organizational and problem-solving skills.
Ability to identify and investigate discrepancies.
Ability to independently manage competing priorities and deadlines.
Strong written and verbal communication skills.
Ability to work effectively and professionally with Operations, Finance, customers, and vendors.
Flexibility and adaptability as business priorities change.
Ability and willingness to travel as needed by EnerStar.

Benefits

Comp & perks

401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Employee Assistance Program
Employee referral program
Paid time off, including holidays