Field Service Representative

EnerSys

. Perform in-shop and field service work .

Posted 10/5/2026full-timeAnytown • Missouri • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in equipment installation, technical troubleshooting, and preventive maintenance for batteries and chargers, while ensuring safety and compliance in a field service environment. Proficient in customer communication and reporting, with a strong mechanical aptitude and ability to operate relevant tools and equipment.

Highest-signal resume keywords

Equipment InstallationTechnical TroubleshootingPreventive MaintenanceCustomer Service ExperienceMechanical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Battery MaintenanceCharger RepairData RecordingBasic Math SkillsElectrical UnderstandingForklift OperationSafe Equipment OperationColor DifferentiationPhysical LiftingField Service Work

Soft Skills

Communication SkillsProblem-SolvingFlexibilityTeam CollaborationCustomer Interaction

Tools & Technologies

Monitoring DevicesPersonal Protective EquipmentTest Equipment

Certifications & Qualifications

High School DiplomaCertificate/Diploma in Mechanical, Electronics, Electrical, or Related Field

Industry Keywords

Field ServicePreventive MaintenanceTechnical SupportBattery HandlingElectrical Safety

About the role

Key responsibilities & impact

Perform in-shop and field service work
Plan and coordinate equipment installation and resolution of customer technical problems
Travel daily to customer sites to install, repair, and perform preventive maintenance on flooded and sealed batteries, chargers, and DC power distribution equipment
Develop and conduct safe-equipment-operation training for team members and customers
Inspect batteries, chargers, battery-handling equipment, and battery changing/charging areas; record data
Replace defective parts, reassemble batteries, and fuse lead parts with a gas torch
Determine solution specific gravity
Water, wash, clean, and neutralize customers’ batteries at customer locations
Install equipment at customer facilities according to specifications
Provide on-site technical troubleshooting and repair assistance
Maintain performance reports and provide a communication link between customers and the company
Download battery and charger data via monitoring devices and use it to correct problems
Report occasionally to the local EnerSys Service Center for mandatory training, inventory, and parts pickup/drop-off
Perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience
Basic knowledge of Microsoft Office and the Internet
Basic mechanical aptitude
Previous customer service experience in field support
Ability to read with comprehension and write customer correspondence, memos, and reports in English
Ability to perform basic math and solve simple equations
Ability to work flexible hours and respond to after-hours service calls
Valid driver’s license and safe driving record with minimal traffic violations
Ability and willingness to travel to customer sites and perform overnight travel
Maximum of 5 days per month of overnight travel; frequent overnight travel during the 6–8 week training period
At least 18 years of age to drive a company vehicle; nonregulated/CDL vehicles require 21 years of age
Ability and willingness to operate a forklift
Ability to pass company driving requirements
Ability to frequently bend, twist, reach, stoop, kneel, or crouch
Ability to differentiate colors
Ability to lift up to 50 pounds/23 kilos daily and continuously
Ability to stand for long periods
Required to wear Personal Protective Equipment properly
Ability and willingness to be on-call, wear a respirator, work overtime, and work varying schedules including nights, weekends, and public holidays
Ability to work with electrical-shock risks and exposure to lead/fiberglass products
Periodic blood tests to measure lead levels
Ability to work in a plant/warehouse environment
Preferred: Certificate/Diploma in Mechanical, Electronics, Electrical, or related field
Preferred: Basic electrical understanding; use of test equipment and reading schematics; hands-on job experience; substantive electrical-field experience where applicable

Benefits

Comp & perks

Equal employment opportunities and nondiscrimination protections
Company-provided required Personal Protective Equipment
Mechanical assistance or assistance from another employee for loads over 50 pounds
Company-provided training, including a 6–8 week training period