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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in technical and application support for EnerSys products, with a strong focus on safety, compliance with OSHA and ISO9000 standards, and effective customer relationship management. Capable of performing mechanical repairs, managing service logistics, and maintaining accurate performance reports.
Highest-signal resume keywords
Field Service ExperienceBasic Mechanical AptitudeProficiency in Hand and Power ToolsFamiliarity with Electrical SystemsValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportMechanical TroubleshootingBattery MaintenanceMaterial HandlingPerformance ReportingElectrical System FamiliarityColor DifferentiationLoad and Unload TrucksDischarge TestingCalibration of Tools
Soft Skills
Good Communication SkillsInterpersonal SkillsTime ManagementAbility to Work IndependentlyWillingness to be On-Call
Tools & Technologies
Service VehicleParts InventoryTest EquipmentMaterial Handling EquipmentPersonal Protective Equipment
Industry Keywords
OSHA ComplianceISO9000 StandardsDOT Hazmat RegulationsWarranty ProceduresEnvironmental Safety
About the role
Key responsibilities & impact- Provide technical and application support for EnerSys products and services in the assigned area
- Follow company policies and procedures regarding warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000 requirements
- Maintain a safe, orderly, and clean working environment
- Manage company assets, including service vehicle, parts inventory, tools, laptop, and test equipment
- Maintain truck logs according to state and federal regulations when necessary
- Work mainly in the service center/shop and travel to customer sites as needed
- Maintain telephone or radio contact with the supervisor for pickup and delivery instructions
- Maintain performance reports and complaint logs
- Prepare new and spent products for shipment
- Load and unload trucks and operate material handling equipment as needed per OSHA requirements
- Replace defective parts, reassemble batteries, and fill cells with acid solution
- Read meters and adjust charge parameters to control battery current flow
- Perform discharge tests, evaluate results, and make necessary repairs
- Plan customer site visits and maintain daily service-cell tracking
- Visit customers frequently to maintain good relationships
- Ensure tools are calibrated by their due dates
- Work varying schedules, including nights, weekends, and public holidays, when required
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- 6-12 months of experience in field service or a related role, preferably in the electrical field
- Basic mechanical aptitude and troubleshooting skills
- Proficiency in using hand and power tools
- Good communication and interpersonal skills
- Valid driver's license and clean driving record
- Ability to work independently and manage time effectively
- Physical ability to lift and carry equipment, climb ladders, and work in confined spaces
- Familiarity with electrical systems and schematics
- Ability to pass the company’s driving requirements
- Ability to differentiate colors
- Ability to frequently bend, twist, reach, stoop, kneel, or crouch
- Ability to lift up to 50 pounds/23 kilos on a daily continuous basis
- Ability to stand for long periods of time
- Must wear required Personal Protective Equipment properly at all times
- Must be able and willing to be on-call
- Ability to work in a plant/warehouse environment with varying working conditions
- Willingness to undergo periodic blood tests to measure lead exposure
Benefits
Comp & perks- Competitive salary and benefits package
- Company vehicle and tools provided
- Opportunities for professional development and advancement
- Positive and supportive work environment