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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates foundational electrical knowledge and mechanical aptitude while providing on-site service and maintenance for Energy Systems products. Capable of managing service calls, maintaining customer relationships, and adhering to safety and compliance standards.
Highest-signal resume keywords
Foundational Electrical KnowledgeBasic Mechanical AptitudeCustomer Relationship ManagementOSHA ComplianceService Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Mathematical SkillsPreventative MaintenanceEquipment InstallationService Call ManagementElectrical Systems Familiarity
Soft Skills
Good Communication SkillsInterpersonal SkillsProfessional Service Delivery
Tools & Technologies
Material Handling EquipmentTest EquipmentService Vehicle Management
Certifications & Qualifications
Valid Driver's LicenseOSHA Compliance TrainingDOT Hazmat Training
Industry Keywords
Energy SystemsUninterruptible Power Supplies (UPS)SwitchgearISO9000 StandardsSafety Policies
About the role
Key responsibilities & impact- Shadow experienced technicians on service calls
- Perform basic equipment checks
- Travel to customer sites to assist with equipment installation and repair
- Perform preventative maintenance under supervision
- Provide on-site service, maintenance, and repair for Energy Systems products and equipment
- Service uninterruptible power supplies (UPS), switchgear, and other critical equipment
- Build and maintain customer relationships through timely, efficient, and professional service
- Communicate with internal teams to support customer service delivery
- Act as liaison between customers and the company
- Follow company safety policies and procedures
- Operate material handling equipment safely and maintain a clean, organized work environment
- Complete required safety and compliance training
- Maintain records of service calls, maintenance activities, and customer interactions
- Complete service reports, expense reports, and quality alerts
- Manage a service vehicle, parts inventory, tools, and test equipment
- Remain on-call as required
Requirements
What you’ll need- Basic mathematical and mechanical aptitude
- Foundational electrical knowledge
- Availability to work non-standard hours in a 24/7 work week
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
- Ability to perform bending, stooping, and kneeling
- Good communication and interpersonal skills
- Valid driver's license and acceptable driving record for insurability
- Ability to pass company driving requirements
- Ability to differentiate colors
- Ability to frequently bend, twist, reach, stoop, kneel, or crouch
- Ability to lift up to 50 pounds/23 kilos on a daily continuous basis
- Ability to stand for long periods of time
- Ability and willingness to be on-call
- Ability to work in a plant/warehouse environment with varying working conditions
- Ability to comply with OSHA, DOT Hazmat, and ISO9000 standards
- Familiarity with electrical systems and schematics (desirable)
Benefits
Comp & perks- Equal employment opportunity and anti-discrimination protections
- Company vehicle provided/managed for field service duties
- Required personal protective equipment
- Safety and compliance training
- Mechanical assistance or assistance from another employee for loads heavier than 50 pounds/23 kilos