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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in technical and application support for EnerSys products, with a strong focus on safety, compliance with OSHA and DOT regulations, and effective customer relationship management. Capable of performing mechanical repairs, troubleshooting electrical systems, and managing service operations efficiently.
Highest-signal resume keywords
Field Service ExperienceMechanical AptitudeElectrical Systems FamiliarityProficiency in Hand and Power ToolsValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting SkillsMechanical RepairsBattery MaintenanceReading Electrical SchematicsMaterial Handling Equipment Operation
Soft Skills
Good Communication SkillsInterpersonal SkillsTime Management
Tools & Technologies
Service VehicleTest EquipmentPersonal Protective Equipment
Industry Keywords
OSHA ComplianceDOT Hazmat RegulationsISO9000 StandardsElectrical SafetyField Service Operations
About the role
Key responsibilities & impact- Provide technical and application support for EnerSys products and services in the assigned area.
- Follow company warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000 policies and procedures.
- Maintain a safe, orderly, and clean working environment.
- Manage company assets, including a service vehicle, parts inventory, tools, laptop, and test equipment.
- Maintain truck logs according to state and federal regulations when necessary.
- Work mainly in the service center/shop and travel to customer sites as needed.
- Maintain telephone or radio contact with the supervisor for pickup and delivery instructions.
- Maintain performance reports and complaint logs.
- Prepare new and spent products for shipment.
- Load and unload trucks and operate material handling equipment as required.
- Replace defective parts, reassemble batteries, and fill cells with acid solution.
- Read meters and adjust charge parameters controlling battery current flow.
- Perform discharge tests, evaluate results, and make necessary repairs.
- Plan customer site visits and maintain daily service-cell tracking records.
- Visit customers frequently to maintain good relationships.
- Ensure tools are calibrated by their due dates.
- Perform other duties as assigned.
Requirements
What you’ll need- High School Diploma or equivalent.
- 6-12 months of experience in field service or a related role, preferably in the electrical field.
- Basic mechanical aptitude and troubleshooting skills.
- Proficiency in using hand and power tools.
- Good communication and interpersonal skills.
- Valid driver's license and clean driving record.
- Ability to work independently and manage time effectively.
- Physical ability to lift and carry equipment, climb ladders, and work in confined spaces.
- Familiarity with electrical systems and schematics.
- Must be able to pass the company’s driving requirements.
- Must be able to differentiate colors.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis.
- Must be able to stand for long periods of time.
- Must wear required Personal Protective Equipment properly at all times.
- Must be able and willing to be on-call.
- Must be able and willing to work varying schedules, including nights, weekends, and public holidays.
- Ability to work in a plant/warehouse environment with varying conditions.
- Ability to work around electrical shock risks and harmful lead/fiberglass materials; periodic blood tests are required.
Benefits
Comp & perks- Competitive salary and benefits package
- Company vehicle and tools provided
- Opportunities for professional development and advancement
- Positive and supportive work environment
