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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field service operations, including installation, maintenance, and repair of battery equipment, while ensuring compliance with safety standards such as OSHA and ISO9000. Strong ability to communicate technical information effectively and build customer relationships through professional service.
Highest-signal resume keywords
Field Service ExperienceElectrical Systems KnowledgeTechnical Document InterpretationCustomer Relationship ManagementSafety Compliance Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationPreventative MaintenanceTroubleshootingTechnical AssistanceEquipment RepairElectrical SystemsTest EquipmentService ReportingRecord KeepingPhysical Task Performance
Soft Skills
Communication SkillsInterpersonal SkillsTime ManagementIndependent WorkCustomer Service
Tools & Technologies
Material Handling EquipmentService VehicleParts InventoryTest Equipment
Certifications & Qualifications
Valid Driver's LicenseSafety Compliance Training
Industry Keywords
OSHA StandardsDOT HazmatISO9000 StandardsField ServiceEnergy Sector
About the role
Key responsibilities & impact- Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment
- Perform preventative maintenance to optimize equipment performance and minimize downtime
- Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment
- Provide on-site technical assistance and customer training on safe equipment operation
- Build and maintain strong customer relationships through timely, efficient, and professional service
- Communicate with customers to understand needs, explain technical details, and resolve concerns
- Act as a liaison between customers and the company to ensure customer satisfaction
- Follow company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards
- Operate material handling equipment safely and maintain a clean, organized work environment
- Complete required safety and compliance training
- Maintain accurate records of service calls, maintenance activities, and customer interactions
- Complete service reports, expense reports, and quality alerts
- Manage company assets, including a service vehicle, parts inventory, tools, and test equipment
Requirements
What you’ll need- Minimum 1 ½ years of field service experience in electrical, telecom, or energy-related fields
- Basic understanding of electrical systems and test equipment
- Aptitude exam required as part of the application process, with a 70% passing score
- Ability to read and interpret technical documents, such as schematics and manuals
- Solid communication and interpersonal skills
- Ability to work independently and manage time effectively
- Valid driver's license and acceptable driving record for insurability
- Availability to work non-standard hours in a 24/7 work week
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
- Ability to perform physical tasks such as bending, stooping, and kneeling
- Able and willing to do overnight travel
- Able to pass company driving requirements
- Must be able and willing to be on-call and work overtime
- Must be able and willing to work varying schedules, including nights, weekends, and public holidays
- Must be able to differentiate colors
- Must be able to stand for long periods of time
- Must be able to work in a plant/warehouse environment with varying working conditions
- Must be able to manage risk of electrical shock
Benefits
Comp & perks- Equal employment opportunities and protection from discrimination and harassment
- Company vehicle provided for work duties
- Company-provided tools and test equipment
- Parts inventory and service vehicle managed as company assets
