FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for battery and power systems, including installation, maintenance, and advanced troubleshooting. Proven ability to lead and mentor teams while ensuring adherence to safety standards and delivering exceptional customer service.
Highest-signal resume keywords
Field Service Technician ExperienceBattery Technologies KnowledgeAdvanced Troubleshooting SkillsLeadership and MentoringCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Degree or CertificationBattery Technologies (Lithium-Ion, VRLA, NiCd)UPS Systems KnowledgePower Distribution EquipmentAdvanced Diagnostic Tools ProficiencyInterpreting Schematics and Wiring DiagramsPower Electronics UnderstandingControl Systems KnowledgeIndustrial Communication ProtocolsPerformance Data Analysis
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCustomer Service SkillsAnalytical Problem-SolvingTeam Collaboration
Tools & Technologies
Specialized Tools and Test Equipment
Certifications & Qualifications
Valid Driver's License
Industry Keywords
OSHA StandardsDOT HazmatISO9000 StandardsField Service Process Improvements
About the role
Key responsibilities & impact- Provide expert-level technical support to customers, including installation, commissioning, maintenance, and repair of complex battery equipment and power systems
- Diagnose and troubleshoot intricate technical issues using advanced diagnostic tools
- Perform preventative maintenance, system upgrades, and performance optimization
- Identify potential issues and implement preventative measures to avoid downtime
- Serve as a technical escalation point for complex issues encountered by junior technicians
- Develop advanced troubleshooting techniques and best practices for the team
- Build and maintain strong customer relationships through timely, efficient, and professional service
- Communicate technical information clearly to customers
- Advise customers on equipment operation, maintenance, and safety best practices
- Conduct on-site customer training and knowledge-transfer sessions
- Adhere to company safety policies and OSHA, DOT Hazmat, and ISO9000 standards
- Train and mentor junior technicians and provide technical guidance to colleagues
- Lead and manage small- to medium-scale field service projects
- Coordinate with internal teams and external vendors for project execution
- Develop project plans, allocate resources, and monitor progress
- Document service activities, maintenance records, repair logs, and customer interactions
- Prepare technical reports and presentations
- Analyze performance data and improve service delivery and efficiency
- Contribute to field service process and documentation improvements
Requirements
What you’ll need- Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology)
- 5+ years of proven experience as a Field Service Technician, demonstrating progressive responsibility and technical expertise in the battery and power systems industry
- Demonstrated experience in leading and mentoring junior technicians
- In-depth knowledge of battery technologies, including Lithium-ion, VRLA, and NiCd
- Knowledge of UPS systems, power distribution equipment, and related systems
- Advanced troubleshooting and diagnostic skills
- Ability to interpret schematics, wiring diagrams, and technical manuals
- Proficiency in using specialized tools and test equipment
- Strong understanding of power electronics, control systems, and industrial communication protocols
- Excellent communication, interpersonal, and customer service skills
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a team
- Valid driver's license with a clean driving record
- Willingness to travel extensively and work flexible hours as needed
- Proven leadership skills and ability to motivate and guide others
- Ability to differentiate colors
- Ability to frequently bend, twist, reach, stoop, kneel, or crouch
- Ability to lift 25 pounds/11.5 kilos occasionally
- Ability to stand for long periods
- Must wear required Personal Protective Equipment properly at all times
Benefits
Comp & perks- Competitive salary and comprehensive benefits package
- Health insurance
- Paid time off
- Retirement plan
- Opportunities for continuous learning and professional development
- Collaborative and supportive work environment
- Company vehicle, tools, and technology provided
- Opportunity to contribute to critical infrastructure and emerging technologies